ServiceNow Solution Architect

2 weeks ago

palakkad, India beBeeServiceoriented Full time

About the JobAs a technical lead, you will be responsible for delivering high-quality solutions on the ServiceNow platform. Your blend of technical expertise, leadership skills, and customer-facing communication will be essential in driving project success.This role requires a strong understanding of ServiceNow and its capabilities, as well as the ability to prioritize and manage incoming tasks effectively. You will work closely with team members to allocate tasks based on skillsets, workload, and project requirements, ensuring optimal team performance and meeting deadlines.Prioritize, organize, and manage incoming ServiceNow-related tasks, including incident resolution, service requests, and platform enhancements.Allocate tasks to team members based on skillsets, workload, and project requirements to optimize team performance and meet deadlines.Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.

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