Strategic Team Leader

7 days ago

ajmer, India beBeeStrategic Full time

Job Title: Strategic Team LeaderThis leadership role is responsible for overseeing team performance, providing coaching and feedback, and managing customer service escalations as needed.Key Responsibilities:Manage team performance by reviewing and analyzing data, creating action plans, and monitoring execution to ensure goals are met.Provide effective coaching and constructive feedback to team members to enhance their skills and performance.Take customer service escalations when necessary, handling requests and researching answers posted by team members to ensure customer satisfaction.Conduct regular check-in meetings with stakeholders to keep them informed of trends, changes, and developments within the team.Organize learning sessions to improve technical and communication skills among team members.Requirements:Strong leadership and team management skills.Excellent communication and interpersonal skills.Ability to analyze data and create actionable plans.Customer service experience and knowledge of industry trends.What We Offer:Opportunities for professional growth and development.A dynamic and collaborative work environment.A competitive compensation package.Why Choose This Role:Make a meaningful impact on team performance and customer satisfaction.Develop your leadership and management skills in a fast-paced environment.Be part of a talented and driven team.

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