Infrastructure Support L3 Engineer

Support L3 Job Description - Infrastructure Support L3 Engineer

Experience working with Disaster Recovery/Migration tools, Not with Devops Experience.

Company: Datamotive Technologies LLC

Location: Pune

About Datamotive: Datamotive Technologies LLC. is a deep tech product company specializing in the Hybrid Multi-Cloud Workload portability space. Our products leverage patented technologies to

offer full workload portability solutions in the cloud space. With a focus on enterprise infrastructure solutions such as Cloud Disaster Recovery, Workload Migration, and Ransomware Recovery, Datamotive aims to disrupt the data protection and infrastructure resiliency market through customer-centric innovation.

Job Summary: Supporting infrastructure on various cloud platforms for disaster recovery or migration. This is a Senior Position role with the Support Organization and essentially requires good grasp of technical troubleshooting skills and excellent communications skills to communicate across various stakeholders. Being in a Senior position you should be able to mentor and train other members of the support team.

Requirements:

Good Communication Skills: Strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders

Technical Skills: Strong knowledge of Infrastructure Service Management. Troubleshoot and resolve issues related to infrastructure. Experience working with Disaster Recovery/Migration tools. Strong understanding of cloud infrastructure components, including servers, storage, and networking. Experience with scripting languages such as Golang, Python or PowerShell. Ability to perform log collection and log analysis. Set up and maintain replication across multiple platforms to achieve Disaster Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.

OS and Cloud Platforms: Familiarity with at least one of the cloud platforms: AWS (Amazon Web Services), Azure (Microsoft Azure). Proficiency in either Windows Operating System or Linux Operating System. Basic understanding and proficiency in managing VMware vCenter for virtualized environments.

Intermediate Skills: Proficiency in Continuous Replication tool or similar tools for data replication across multiple platforms. Proven ability to prioritize tasks, manage time efficiently, and adapt to changing priorities in a fast-paced environment

Troubleshooting Skills: Strong analytical and problem-solving skills with the ability to work independently and as part of a team. Conduct remote troubleshooting to diagnose and resolve technical problems efficiently. Identify and troubleshoot ongoing replication issues to ensure data integrity and system availability. Collaborate with cross-functional teams to resolve technical issues promptly.

Documentation Skills: Create and maintain technical documentation, SOPs, and help cards for reference purposes. Maintain comprehensive documentation of replication configurations, DR procedures, troubleshooting steps, and system configurations. Keep documentation up to date with any changes or updates to the systems or processes. Experience of working with Jira is a plus.

DR Admin Skills: Conduct Disaster Recovery tests regularly to evaluate and validate the effectiveness of the recovery processes. Ensure that DR plans meet business requirements and are executable during emergencies.

What's in it for You? Impact: Join Datamotive at a pivotal stage in our growth journey and play a crucial role in building our network of customers and driving market success. Career Growth: Benefit from opportunities for professional development and advancement within a dynamic and innovative organization. Collaborative Culture: Enjoy a supportive and inclusive work environment where your contributions are valued, and your ideas are heard.

Application Process: If you are a passionate and results-driven sales professional seeking an exciting opportunity to drive growth in the cloud technology sector, we encourage you to apply. Please submit your resume and a cover letter outlining your relevant experience and why you are interested in joining Datamotive Technologies Datamotive Technologies. is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.