Bengali Service Ambassador

4 days ago

mangalore, India beBeeCustomer Full time

Bengali Customer Support SpecialistWe are seeking a skilled and dedicated professional to join our team as a Bengali Customer Support Specialist. As a key member of our customer support unit, you will be responsible for delivering high-quality assistance to our customers.Responsibilities:Respond to customer inquiries via calls, chats, and emailsAnalyze customer needs and provide accurate solutionsDocument interactions in CRM tools and follow standard proceduresCollaborate with internal teams to resolve complex issuesMaintain service quality, response time, and customer satisfaction metricsRequirementsExceptional command of Bengali and EnglishStrong communication, active listening, and problem-solving skillsAbility to work remotely with minimal supervisionBasic computer literacyPrevious customer support experience is a plus but not requiredBenefitsThis role offers a unique opportunity to work with a dynamic team and develop your skills in customer support. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply.

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