Network Infrastructure Specialist

Job DescriptionAs a Network Development Engineer, you will be responsible for completing change requests, fulfilling service requests, incident response, and problem management. This role is also responsible for creating tools that facilitate change validation, verify service health, and expose performance metrics.This role will work closely to develop and support solutions for Oracle's SaaS customers, including supporting their private VPN connections. The team is globally distributed, and on-call shift coverage is generally specific to one shift/region, but flexibility is required as occasional urgent needs arise.Our customer base includes fortune 500 and industry leaders across various sectors. Together, we are purposeful, industry-leading experts in engineering, delivering the next generation of Cloud services centered on the Autonomous Database.ResponsibilitiesDevelop methods to capture metrics that show service health.Create and use pre-defined work instructions to safely deliver on change requests to the production environment.Plan and execute changes to the network as needed.Develop and maintain scripts and tools in Python or other languages to efficiently perform various changes to the network.Automate manual processes using APIs and Python or other object-oriented languages.Participate in weekly on-call rotation and occasionally on weekend coverage as a member of a globally distributed on-call team.Create postmortems and documentation of corrective actions to prevent the reoccurrence of incidents.Implement, Maintain & Support Cloud-based Network SaaS components according to associated SLAs/OLAs.Collaborate with peers and lead automation and innovation workshops for members of the extended organization.Active monitoring of the production environment to proactively address issues that could affect Oracle's services in partnership with the Oracle Global Operations Center.Required Skills and QualificationsBachelor's Degree in technology-related field or equivalent practical & demonstrated experience.6+ years professional experience in supporting carrier-grade IP-based ISP, Webscale, on-prem Datacenter, and cloud-provider network environments.Demonstrated progressive increase in role-specific responsibilities and associated complexities.Advanced level knowledge of multiple network operating systems including Cisco IOS/NX-OS and TMOS.Operational experience with internet routing protocols and concepts, including TCP/IP, BGP, iBGP, EGP, MPLS, IS-IS, OSPF, Anycast, RHI, & Route reflection.Advanced level automation and DevOps type optimization experience including proficiency in a combination of Python, Ansible, Chef, Docker, TerraForm, Perl, JavaScript, JSON, REST, iControl, Bash, Yaml, XML, and iControlRest.Advanced level knowledge of multiple Firewall technologies including Cisco ASA and Palo Alto.Advanced level knowledge of Layer 4-7 protocols including TCP, UDP, AH, ESP, SMB, RCP, TLS, SSL, HTTP, HTTPS, DNS, SNMP, SMTP, and SSH.Advanced level experience in cloud environment support of IaaS, PaaS, SaaS, & LBaaS offerings.Advanced level experience in capacity management, traffic engineering, and performance optimization.Additional Preferred Skills and Experience5+ years of experience performing peering, network design, customer turnup, provisioning, migration, and decommissioning.1-2+ years Cloud-based Network service design and management.Experience with Oracle Database, SQL Server, MySQL, or PLSQL.Experience in Traffic Management and Load balancing technologies.Experience supporting DNS infrastructure services.Experience operating in a Linux/Unix environment.3+ Experience translating and managing the Incident to Problem Management workflow through a combination of process automation, defect cataloging, data warehousing, reporting, and analytics.Practical experience with Apex, Oracle BI, Grafana, or Power BI for system analytics and reporting.Experience with network system change management and release management programs.