Data Analyst – Lead role
3 days ago
About Company :Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients' long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe.· Job Title: Data Analyst – Lead role· Location: PAN INDIA· Experience: 10+ yrs· Job Type : Contract to hire.· Notice Period:- Immediate joiners.Mandatory Skills:Leadership & Management:● Lead and mentor a team of Analysts responsible to create and manage the DDS.● Assign tasks, set goals, and monitor team performance.● Facilitate communication, problem-solving, and conflict resolution within the team● Ensure team members have the resources and support they need to succeed.● Monitor and report on team productivity, performance, and availability through consistent tracking of KPIs and metrics.● Generate daily, weekly, and monthly performance dashboards and reports for leadership review.● Conduct regular one-on-one and team performance evaluations, providing constructive feedback and development plans.● Identify trends, process gaps, and improvement opportunities based on team data and performance insights.● Drive team engagement and accountability, ensuring adherence to company policies and performance standards.● Support onboarding and training of new team members to ensure alignment with team objectives and expectations.● Act as the first point of escalation for team-related issues and work towards timely resolution in collaboration with the manager.● Foster a culture of continuous improvement and knowledge sharing within the team.Data exception handling:● Use the cockpit to check 100% compliance for all sites in scope, both on the inbound and outbound side● Ensure timely creation and management of DDS, in accordance with the requirements of the EU Deforestation Regulation (EUDR).● Maintain accurate DDS process documentation and remediation actions.● Ensure timely remediation of missing information for DDS creation● Collaborate with the manager to develop and implement process improvement initiatives.Collaboration & Communication:● Collaborate with Sourcing teams in case of errors or exceptions during the DDS creation process.● Collaborate with Customer Service teams in case customer requests or complaints are linked to their DDS.● Connect to the power users in the sites to remediate missing information for DDS creation.Project Management:● Oversee the entire data exception handling process from data collection to reporting and presentation.● Manage project timelines effectively.● Ensure project quality and accuracy throughout the process.Continuous Improvement:● Identify opportunities for process improvements and automation within the team and work with CI expert to implement● Stay abreast of the latest data analysis tools and techniques.● Develop and implement best practices for data analysis and reporting.EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS● Bachelor's degree in mathematics, Computer Science, Information Technology, or a related field.● A master's degree or relevant certification (e.g., Certified Data Analyst) is a plus.● Preferably more than 10 years of experience in a similar data analyst role with team leadership experience● Proven experience in a team leadership or supervisory role.● Strong knowledge of data analysis techniques, statistical methods, and data visualization tools.● Begin able to cope with a lot of escalations, connect well with overseas factories and functions● Ability to lead and influence small teams● Ability to operate in a multicultural environment● Excellent language skills both written and oral in English● Affinity to systems and underlying data flow management and governanceLEADERSHIP COMPETENCIES & PERSONAL STYLE● Excellent ability in organizational skills, communication skills (oral and written) and interpersonal skills.● Excellent attention to detail and accuracy● Proven resilience and ability to overcome obstacles and deliver results (even in case of time pressure and escalations)● Proven ability to multitask and prioritize in an extremely high volume/fast paced environment.
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