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MFT Administrator

2 months ago

hyderabad, India PURVIEW Full time

Purview is hiring MFT Administrator (Manage File transfer) with one of our valued clients. If you're interested, please reply for more details.

Job Details:

Role: MFT Administrator (Manage File transfer)
Location: Hyderabad
Duration: Permanent with Purview

Please note that role requires working in rotating shifts (which also includes night shift on rotation basis)

Job Description:

This is a hand on technical MFT administration & support role, joining our global support team. The team works on administration, product installation / patching, consultations, support via rotating shifts, day to day support to operations ensuring that agreed service levels and project deliverables are met with the expected level of quality, whilst adhering to established global standards and best practices.

The role requires availability for shift pattern covering non-standard working hours as well as taking part in a rota for out of hours and weekend cover.

Administer MFT infrastructure, activities include onboarding/demising partners, monitoring health of application servers, deploying applications on servers, performance tuning and troubleshooting.
Meet the delivery standards as per the agreement that includes quality of deliverables, appropriate documentation.
Participate in all technical tasks defined for the team.
Participate in POCs and other technical initiatives.
Be aware of the ongoing infrastructure issues and vigilant to avoid / minimize downtime of services.
Understand business, environments, shared services to prioritize incidents.
Track and resolve incidents per SLA.
Apply performance monitoring / tuning methodologies to investigate issues.
Support the security audit remediation and related testing
Meet the delivery standards as per the agreement that includes quality of deliverables, documentation.
Provide timely reports.
Interact with application teams and other infrastructure teams.
Work with regions for MIRs and SIPs.
Identify operational risks and contribute to mitigate the same.
Proactively identify problem situations, review the problems, engage associates to plan for investigation, and resolution.
Own the resolution of problems in hand, demonstrate analytical and problem management skills to drive the resolution and prevent recurrence.
Brainstorm with team leaders and peers on emerging technology trends, constantly question, clarify from teams and ensure that critical technology issues are surfaced and considered.
Create / maintain knowledge base through documentation, Zoom sessions, managing effective usage and access control.
Ensure strict adherence HSBC Group Compliance Policies.

Essential skills:

IBM Sterling File Gateway (Sterling Integrator) Installation, Configuration and Operation
IBM Sterling Connect:Direct (Unix / Windows) Installation, Configuration and Operation
IBM Sterling External Authentication Server Configuration and Operation
IBM Sterling Secure Proxy Configuration and Operation
IBM Sterling Control Center Configuration and Operation
OpenSSH Installation, Configuration and Operation
Excellent general knowledge of file transfer protocols (e.g. sFTP, FTPS, C:D, AS2, HTTPS) and products
Windows and Linux system administration
Knowledge of cryptography / key management (SSL/TLS, SSH, PGP/GPG etc.) and data security
Wide experience of operational management of systems
Leading and delivering change to processes and systems
A strong level of IT literacy, including a broad knowledge of IT infrastructure (operating systems, networking, security)
Good analytical and troubleshooting skills
The ability to manage self-workload, set and meet customer expectations
Excellent communication skills, both written and verbal
Strong sense of 'do the right thing' in relation to standards and governance

Desirable
IBM Sterling External Authentication Server Installation
IBM Sterling Secure Proxy Installation
IBM Sterling Control Center Installation
Pragma Fortress Installation, Configuration and Operation
Competent Windows/Linux script creation and Installation
Hands on administration experience of Windows and Unix/Linux operating systems
Certifications (IBM or equivalent) would be an added advantage.