IBS Software | IBS Software | Technical Writer

2 days ago


thiruvananthapuram, India IBS Software Full time

Job Description

  • Develop comprehensive and user-friendly product documentation for software applications
  • Write and organize content for user guides, training material and online help systems
  • Provide product training and support to users
  • Maintain and update existing documentation to reflect changes in software, hardware, and processes.
  • Ensure all documentation is consistent with company standards and branding. Ensure technical terminology is used correctly and documentation is easy to understand for the intended audience.
  • Collaborate with developers, engineers, business analyst and other technical staff to gather the necessary information and ensure accuracy and clarity in the documentation.
  • Review and edit documentation created by other team members for accuracy, clarity, and completeness.
  • Test documentation against the actual product to ensure accuracy and usability.


Qualification

  • Bachelor’s degree in Technical Writing, English, Computer Science, Information Technology, or a related field.
  • Proven experience as a technical writer, preferably in the IT industry.
  • Excellent written and verbal communication skills.
  • Strong understanding of technical concepts and IT terminology.
  • Ability to write clearly and concisely for different audiences, including non-technical users.
  • Proficiency in tools such as Microsoft Word, Excel, PowerPoint and Confluence. Knowledge of WordPress is an added advantage.
  • Familiarity with software development methodologies and version control systems.
  • Good to have training skills
  • Attention to detail and strong organizational skills.
  • Ability to work independently and as part of a team.=


Experience: 0- 2 years



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