Walk-in Drive
6 days ago
HCLTECH Mega Walk-in Drive - International Banking Voice Process.📅 Walk-in Drive Details:📍 Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076.🗓 Date: 20,21st & 22nd November 2025.⏰ Time: 02:00 PM - 05:00 PMContact HR : Sanjay/JudithJob Title: Voice and Accent Trainer (UK & Ireland Support)Designation: Team leaderJob Summary:We are seeking a dynamic and experienced Voice and Accent Trainer to enhance the communication skills of our customer support team, specifically focusing on the Ireland and UK markets. The ideal candidate will be responsible for delivering comprehensive Voice & Accent training, auditing customer interactions, providing constructive feedback, and driving continuous improvement through refresher sessions and coaching.Key Responsibilities:• Deliver Voice & Accent Training• Facilitate engaging and effective VNA sessions tailored to the nuances of Ireland and UK communication styles.• Focus on pronunciation, intonation, fluency, tone modulation, and cultural context.• Call Auditing & Analysis• Regularly listen to and evaluate customer interactions to identify gaps in communication, tone, and language.• Prepare actionable insights and improvement plans based on audits.• Feedback & Coaching• Conduct one-on-one and group feedback sessions to enhance agent performance.• Provide targeted coaching to address specific areas such as accent neutralization, clarity, pacing, and customer handling etiquette.• Refresher Training• Organize and deliver periodic refresher modules to reinforce learning and address recurring challenges.• Keep training materials and methodologies updated based on call trends and business needs.• Training Content Development• Create, update, and customize training content relevant to the Ireland and UK audience.• Incorporate real-call examples and role-plays for practical learning.• Performance Tracking• Track and report training effectiveness using assessments and feedback.• Collaborate with quality teams to align on communication standards.• Collaboration• Work closely with Operations, Quality, and L&D teams to ensure consistent messaging and continuous improvement.• Participate in calibration sessions to align expectations and feedback standards.Key Skills & Competencies:• Excellent understanding of UK and Ireland English (pronunciation, vocabulary, tone, and cultural nuances).• Strong facilitation and coaching skills.• Analytical skills to interpret call audit findings and translate them into actionable training plans.• Empathy and patience in coaching agents at varying levels of proficiency.• Ability to engage and inspire learners in both virtual and in-person environments.• Proficiency in preparing training reports and documentation.• Flexibility to adapt training methods based on learner needs.Qualifications & Experience:• Bachelor’s degree or equivalent work experience in Training, Communication, English, or a related field.• Prior experience as a Voice & Accent Trainer, preferably supporting the UK and Ireland markets.• Experience in call auditing and providing constructive feedback.• Strong command over British and/or Irish pronunciation patterns and customer service language.Preferred:• Exposure to customer service environments, particularly voice-based processes.• Certification in VNA training or related communication skills development (optional but advantageous).• Familiarity with e-learning tools and virtual facilitation platforms.
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T Nagar, Chennai, Tamil Nadu, India Purple Drive Technologies Full timeLaunch your HR career with Purple Drive, where opportunities meet passion! We invite you to an exclusive walk-in interview for a chance to join our dynamic HR team and kickstart your professional journey. Purple Drive: Launch Your HR Career in Chennai! **Walk-in Date: Jan 8th 2025** **Timing: 9 am to 12 pm** **Location: No.14 & 16,Raman Street, II Floor,...
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Walk-in Drive for Analyst
2 weeks ago
tamil nadu, India HCLTech Full timeIf you are looking for an exciting opportunity, join us at the Walk-in Drive! HCL is hiring for Associate / Senior Executive roles, and we are conducting a Walk-in Drive in Sholinganallur. Walk-in Drive Details: Location: HCL TECH- Sholinganallur, (Address: Elcot SEZ, Medavakkam High Road, Solinganallur, Chennai, Tamil Nadu ) Date: 26 November, Wednesday &...
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Walk-in Drive for Analyst
2 weeks ago
tamil nadu, India HCLTech Full time📢 If you are looking for an exciting opportunity, join us at the Walk-in Drive!HCL is hiring for Associate / Senior Executive roles, and we are conducting a Walk-in Drive in Sholinganallur.📅 Walk-in Drive Details:📍 Location: HCL TECH- Sholinganallur, (Address: Elcot SEZ, Medavakkam High Road, Solinganallur, Chennai, Tamil Nadu 600119)🗓 Date: 26...
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ServiceNow Developer( Walk-In-Drive)
1 week ago
tamil nadu, India Tata Consultancy Services Full timeGreetings!!!TCS is hiring...Role: ServiceNow ITSM Developer (Walk-In-Drive)EXP: 4-14 YEARSLOCATION: Chennai (TATA Consultancy Service SNR Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119)** Weekend Walk-In-Drive**Date- 15-November-25 (Saturday)Job DescriptionDevelop and manage the application roadmap for enhancements and...
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ServiceNow HRSD Developer
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tamil nadu, India Tata Consultancy Services Full timeGreetings!!!TCS is hiring...Role: ServiceNow HRSD Developer (Walk-In-Drive)EXP: 4-14 YEARSLOCATION: Chennai (TATA Consultancy Service SNR Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119)** Weekend Walk-In-Drive**Date- 15-November-25 (Saturday)Job DescriptionExperience in development and customizaton of the ServiceNow HR Service...
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ServiceNow ITSM Developer
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tamil nadu, India Tata Consultancy Services Full timeGreetings!!! TCS is hiring... Role: ServiceNow ITSM Developer (Walk-In-Drive) EXP: 4-14 YEARS LOCATION: Chennai ( TATA Consultancy Service SNR Office Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu ) ** Weekend Walk-In-Drive** Date- 15-November-25 (Saturday) Job Description Develop and manage the application roadmap for enhancements and...
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Walk-in Drive
2 weeks ago
tamil nadu, India HCLTech Full timeHCLTECH Mega Walk-in Drive - International Banking Voice Process📅 Walk-in Drive Details:📍 Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600076.Work Location : Sandhya Infocity - Navalur🗓 Date: 06th November 2025.⏰ Time: 12:00 PM - 3:00 PMContact HR :...
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Walk-In Drive For Email Back Office
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tamil nadu, India HCLTech Full timeHCLTech Walk-In Drive For Email Back Office (Fresher) on 5th Dec & 6th DecDesignation: CUSTOMER SERVICE REPRESENTATIVEHR SPOC: MaithreyeeVenue: HCL AMB - 6, AmbatturProfile: Email Back OfficeMinimum experience: Freshers (0.2 months to 0.6 months) with good communication.Shift : Monday to Friday Night shift, weekly 5 days with 2-week offs (Saturday and Sunday...
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HCLTECH Mega Walk-in Drive
6 days ago
tamil nadu, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 20,21st & 22nd November 2025We are hiring Associates/ Analyst for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling).📌 Role Details:Designation: Associate/ Analyst.Process: Inbound CallingExperience: 1-3 years in International Voice Process/ 3-5 yrs in International Voice...
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HCLTECH Mega Walk-in Drive
2 weeks ago
tamil nadu, India HCLTech Full timeWalk-in Drive at HCLTech – Ambattur - 6, Chennai - 5th ,6th & 7th November 2025We are hiring Associates/ Analyst / Team lead for our Inbound Calling Process (📞 No Sales, No Upselling, No Cross-Selling).📌 Role Details:Designation: Associate/ Analyst / Team leadProcess: Inbound CallingExperience: 1-3 years in International Voice Process/ 3-5 yrs/ 5- 8...
