Business Process Optimizer

2 weeks ago

nadiad, India beBeeProcess Full time

Job SummaryThe Process Excellence Specialist is a key role within our organization, responsible for driving process enhancements and delivering actionable insights into the efficiency and condition of OTC processes.Supports Actionable Oversight and Health-Check of KPIs and Processes:Analyzes key performance indicators (KPIs) to identify trends, outliers, and areas for improvement.Provides insights into process health and efficiency to support decision-making.Collaborates with stakeholders to develop action plans based on findings to optimize processes.Process Quality and Compliance Reviews:Conducts monthly/quarterly reviews of OTC processes to assess quality and compliance with regulatory requirements and internal policies.Identifies areas of non-compliance and develops remediation plans to address gaps.Supports Knowledge Retention and Trainings:Facilitates knowledge-sharing sessions and documentation efforts to retain institutional knowledge within the team.Proposes Functional Process Improvement Plans and Business Opportunities Based on Insights:Identifies opportunities for process optimization, automation, standardization opportunities, and efficiency gains through data analysis and benchmarking.Key responsibilities include owning data quality in the Celonis dashboard, identifying key opportunities for improvements, and following up on actions connected to process improvement with relevant stakeholders and teams.Requirements & QualificationsWorking knowledge and experience in OTC processes.Project management skill is a must.Green Belt, six sigma Experience is Preferred Subject-Matter-Expert in one of the OTC sub-processes:Credit & Risk ManagementPricing & Discount ManagementInvoicingCash ApplicationsCollections and Short PaymentDiscount & DeductionsTrade Investment & Bonus Management

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