Specialist System Engineer – MS Exchange

2 weeks ago

bangalore, India ideaHelix Full time

Specialist System EngineerLocation: BengaluruExperience: 4–7 YearsAbout the RoleWe are seeking a highly skilled and motivated Specialist System Engineer – MS Exchange (L2) to join our growing IT Infrastructure team. The ideal candidate will bring deep technical expertise in Microsoft Exchange, Active Directory, and Mobility Solutions, ensuring the smooth, secure, and efficient operation of our messaging ecosystem.You will work in a dynamic, fast-paced environment, collaborating with cross-functional teams to deliver high-quality solutions, support migration projects, and enhance our enterprise communication infrastructure.Key ResponsibilitiesManage and support Microsoft Exchange Server (On-Premises and Online) environments.Ensure smooth day-to-day operations of Exchange and Mobility platforms by resolving issues efficiently.Perform periodic system health checks, backups, and housekeeping to maintain optimal system performance.Administer and troubleshoot Exchange, Active Directory, DNS, DHCP, and WINS components.Collaborate with infrastructure and security teams for setup, management, and administration of the messaging environment.Participate in infrastructure and EUS projects, executing assigned tasks as per project timelines.Support migrations from Exchange On-Premises to Exchange Online (O365), including post-migration mailbox support.Prepare documentation and provide required data for audits and compliance reviews.Develop and maintain automation scripts using PowerShell and VBScript to streamline daily operations.Participate in regional initiatives, discussions, and meetings related to messaging infrastructure.Required Skills & ExpertiseStrong hands-on experience with Microsoft Exchange Server (2013/2016/2019) and Exchange Online (O365).Excellent understanding of Active Directory, DNS, DHCP, and WINS.Solid grasp of networking fundamentals, including mail routing and SMTP concepts.Strong PowerShell scripting and VBScript skills for automation.Experience with migration projects from On-Premises to Cloud.Familiarity with mobility solutions such as AirWatch, Workspace ONE, and Intune.Knowledge of Cisco IronPort or other email security gateways (preferred).Good understanding of enterprise mobility products like BlackBerry and AirWatch.Soft SkillsExcellent analytical, troubleshooting, and problem-solving abilities.Strong communication skills and a collaborative mindset.High attention to detail with a focus on business impact.Self-driven with a proactive and ownership-oriented approach.Flexible to work in shifts and adapt to global operational needs.Ability to work effectively both independently and within a team.QualificationsBachelor’s degree in Computer Science, Information Technology, or a related discipline.Microsoft certifications such as MCSA/MCSE: Messaging or Microsoft 365 Certified: Messaging Administrator Associate preferred.4–7 years of hands-on experience managing Microsoft Exchange and related infrastructure.

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