Chief Cybersecurity Officer

2 weeks ago

nadiad, India beBeeCybersecurity Full time

Security Operations ManagerYour Role:The Security Operations Manager is responsible for leading cybersecurity operations delivery, ensuring exceptional service quality and driving performance through data insights and stakeholder engagement.This role requires strong knowledge of cyber operations workflows, influencing capabilities, and relevant technical expertise to drive operational excellence.Key Responsibilities:Lead day-to-day cybersecurity operations across multiple technology domains to ensure smooth delivery and exceed customer expectations.Ensure adherence to service level agreements (SLAs), contractual deliverables, and service quality targets consistently.Collaborate with technology leads and cross-functional teams across SOC/SIEM, Email Security, IAM, Cloud, and Network Security to achieve seamless integration and efficient operations.Manage specialized tools and platforms such as Azure Sentinel, Flare, Cybel Angel, Qualys, Anomali, and MDO to optimize security operations and reduce manual effort.Drive service improvement and automation initiatives to enhance efficiency, reduce manual effort, and improve overall productivity.Act as a trusted advisor to customer leadership, providing recommendations based on best practices and operational insights to drive strategic decision-making.Monitor and manage incidents, problems, and change requests within defined scope and timelines to ensure timely resolution and minimize business impact.Analyze operational metrics and key performance indicators (KPIs), translating data into actionable insights for stakeholders and clients to inform strategic decisions.Ensure timely and accurate reporting aligned with contractual terms and governance standards to maintain transparency and accountability.Handle escalations effectively, support scope changes, and ensure compliance with audit and governance frameworks to maintain a high level of professionalism and integrity.Manage team availability, shift rosters, and performance dashboards to guide delivery teams in aligning with customer expectations and delivering exceptional results.

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