NIIT Limited | Head of Key Accounts | bangalore
1 month ago
About the Company
NIIT is a leading global talent development company offering training and development solutions to individuals, enterprises, and institutions. With its cutting-edge technologies and learning platforms, NIIT strives to meet the evolving needs of the digital economy and build future-ready professionals.
Key Responsibilities:
Sales Strategy & Planning:
- Develop and implement a robust sales strategy to drive revenue growth across all product lines and services.
- Identify market opportunities in the target segments to achieve business expansion objectives.
- Set ambitious but achievable sales targets and create action plans to meet those targets.
Team Leadership & Development:
- Lead, mentor, and manage the sales team across regions to ensure optimal performance.
- Build a high-performance sales culture that focuses on customer satisfaction, accountability, and continuous learning.
- Monitor team performance, provide feedback, and drive improvements in sales techniques.
Revenue Generation & Market Expansion:
- Collaborate with marketing and solutions teams to develop competitive pricing models, promotions, and customer engagement plans.
- Build relationships with key decision-makers in target markets, securing long-term business partnerships.
- Ensure follow-up on leads and convert them into long-term customers.
Customer Engagement & Relationship Management:
- Manage high-level client relationships, ensuring customer satisfaction and fostering repeat business.
- Lead the effort to understand customer needs and tailor solutions to meet those needs.
- Act as the point of escalation for key customer issues and ensure their resolution.
Market Analysis & Reporting:
- Track and analyze sales performance metrics, market trends, competitor activities, and industry developments.
- Prepare regular sales reports and forecasts for senior leadership.
- Use data-driven insights to adjust strategies for market dynamics.
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