Observability Technical Lead
13 hours ago
We are seeking an experienced Observability Technical Lead to join our team. In this role, you will be responsible for leading and mentoring a team of analysts, providing guidance on Dynatrace administration, and driving advanced observability initiatives.Job DescriptionThe Observability Technical Lead will serve as the primary escalation point for L1/L2 teams, provide strategic recommendations, manage critical incidents, and ensure the monitoring platform delivers actionable insights supporting business outcomes.Key Responsibilities:Lead and mentor L1 and L2 support teams, providing guidance, knowledge transfer, and escalation supportExhibit strong product fundamentals and technical understanding of Dynatrace and associated observability toolsDynatrace Managed Administration, including cluster management and best practicesProvide L3 support for Dynatrace APM, including incident analysis, root cause identification, and resolution of complex application and infrastructure monitoring issuesManage customer escalations and conduct customer calls as requiredConfigure and maintain dashboards, alerting profiles, tagging, synthetic monitors, and business transactionsSet up and manage ActiveGates for custom plugins, extensions, and synthetic monitoringOnboard and manage OneAgents for OpenShift & Kubernetes workloadsSet up RUM (Real User Monitoring) for applicationsTroubleshoot issues, perform log analysis, and drive resolution to closureHandle SSL certificate renewals/removals, port checks, and firewall connectivity verificationWork with Dynatrace Support to raise, track, and resolve ticketsManage incidents, service requests, change requests, and problem recordsCollaborate with cross-functional teams for monitoring enablement and ensure adherence to performance monitoring best practicesKubernetes & OpenShift administration; exposure to AWS and GCP environmentsAutomate routine maintenance tasks and deployment activities using scripting (Python, Shell) and infrastructure-as-code toolsParticipate in service improvement initiatives and contribute to refining monitoring standards and operational processesAnalyze trends and provide proactive recommendations for dashboards, problem detection rules, and monitoring coverageDevelop and maintain technical documentation, runbooks, and knowledge base articlesStay updated with Dynatrace product features, industry trends, and observability best practicesKnowledge of Java, .NET, or other application frameworks and their monitoring requirementsStrong troubleshooting skills in distributed and cloud-native application environmentsCollaborate with business teams to translate technical insights into actionable recommendationsStrong understanding of ITIL and ITSM workflows, including incident, change, and problem managementMandatory Certifications:Dynatrace Associate CertificationDynatrace Professional CertificationPreferred: Any advanced Dynatrace certification focused on cloud monitoring (AWS/GCP/Azure)Preferred Skills:Knowledge of CI/CD pipelines and DevOps practicesUnderstanding of network protocols, databases, and infrastructure components impacting application performanceExperience mentoring junior team members or L1/L2 support staffSoft Skills:Strong analytical, problem-solving, and communication skillsAbility to work independently and in a collaborative team environmentAbility to prioritize and manage multiple critical incidents with business impact in mindEducational Qualification:Bachelor's or Master's degree in Computer Science, IT, or related field
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Observability Architect
1 week ago
Mumbai, India Kyndryl Full timeWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role...
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Observability Architect
7 days ago
Mumbai, Maharashtra, India Kyndryl Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The...
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Observability Architect
1 week ago
Mumbai, Maharashtra, India Kyndryl Full time ₹ 12,00,000 - ₹ 36,00,000 per yearWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The...
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Observability Architect
3 weeks ago
Mumbai, India Kyndryl Full timeThis job is with Kyndryl, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always...
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Observability Engineer
5 days ago
Navi Mumbai, Maharashtra, India South Star Full time ₹ 12,00,000 - ₹ 24,00,000 per yearAt South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user...
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Technical Lead
1 week ago
Mumbai, India Jio Full timeJob Description Role - Technical Lead Location - Mumbai/Bangalore Looking for: Hands on key open-source tools Fluent Bit configurations, Vector, Victoria & should have explored similar observability tool C/Python/Microservice coding 7-8 years Should be able to create LLD & review code Working knowledge on DevOps / creating pipeline Must have atleast 3-4...
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DevOps - Observability and Monitoring
4 weeks ago
Mumbai, India SID Global Solutions Full timeJob Role : Sr DevOps – Observability and Monitoring Experience : 10+ Years Location : Mumbai (Onsite) About the Role: We are seeking an experienced Senior DevOps Observability and Monitoring Lead to design, implement, and manage comprehensive monitoring and observability solutions across our cloud and on-premise infrastructure. The role focuses on ensuring...
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DevOps - Observability and Monitoring
4 weeks ago
Mumbai, India SID Global Solutions Full timeJob Role: Sr DevOps - Observability and Monitoring Experience: 10+ Years Location: Mumbai (Onsite) About the Role: We are seeking an experienced Senior DevOps Observability and Monitoring Lead to design, implement, and manage comprehensive monitoring and observability solutions across our cloud and on-premise infrastructure. The role focuses on ensuring...
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DevOps - Observability and Monitoring
4 weeks ago
Mumbai, India SID Global Solutions Full timeJob Role : Sr DevOps – Observability and Monitoring Experience : 10+ YearsLocation : Mumbai (Onsite)About the Role:We are seeking an experienced Senior DevOps Observability and Monitoring Lead to design, implement, and manage comprehensive monitoring and observability solutions across our cloud and on-premise infrastructure. The role focuses on ensuring...
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Shift & Observability
3 days ago
Mumbai, India Alp Consulting Ltd. Full timeWe're seeking a Shift-Left and Observability Expert at the L2 level with 5-6 years of experience to join our team. This role is for a hands-on technical expert who will focus on performance optimization, root cause analysis (RCA), and implementing effective Root Cause Correction Actions (RCCA) across our core digital platforms. The ideal candidate will have...
