PMS (Property Management Systems) Deployment Lea

14 hours ago

bangalore, India Insight Global Full time

Role: PMS Deployment Lead – India RegionLocation: Remote (India-based)Schedule: includes up to 10% travel for onboarding and team meetingsPay Rate: 35-40 Lakh per Annum, Fixed Interview Process: 2 RoundsMust Haves:2+ years of experience in Reservations, Front Office, or related rooms operations2+ years of hotel supervisory experience in operationsStrong familiarity with Oracle Opera PMSExperience in training delivery and preparationAbility to manage deployments across multiple properties simultaneouslyHigh attention to detail and strong coordination skillsNice to Haves:Experience with RESERVE CRS, HotSOS, Medallia Concierge, Sertifi, and credit card processing systemsStrong communication skills for global collaborationExperience working with vendors and regional teamsDay to Day:Prepare hotel configuration data for Opera Cloud deploymentConduct project kickoff and training webinars for hotel teamsDevelop and maintain training materials (slide decks, trainer notes, videos)Manage simultaneous deployments across multiple propertiesCollect, review, and update hotel configuration data per Hyatt standardsMaintain relationships with PMS vendors supporting training and implementationCollaborate with hotel teams, vendors, and regional stakeholders globally

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