Collection Specialist

7 days ago

gurugram, India Expert Staffing Solutions (ESS) Full time

The Role: You will be responsible for : Following up on payment with internal and external stakeholders and ensuring correct booking of received payments.Preparing bank reconciliations, ageing report and Statement of Accounts.Proactively engaging in continuous improvement initiatives for the AR process.Supporting internal and external audit requirements.Handling inbound calls and emails in a professional manner.Resolving customer inquiries and requests and ensuring strong customer satisfaction.Working with various internal teams to ensure prompt and accurate order processing and delivery.Escalating customer feedback as required.Ideal Profile:You have at least 1 year experience within a Accounts Receivable / AR or Customer Service role, ideally within the the Accounting Industry and Corporate Banking industry.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong team player who can manage multiple stakeholdersYou are adaptable and thrive in changing environmentsYou are a strong networker & relationship builderWhat's on Offer?A role that offers a breadth of learning opportunitiesFlexible working optionsFantastic work culture

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