Operational Specialist

2 days ago

hyderabad district, India WhiteLotus Talent Partners Full time

Job Title- Operations (Monitoring & Event Management)

Location- Bangalore and Hyderabad

Mode- Onsite

Job Type: Full-Time

Job Description –

Role Summary

We are looking for a Monitoring & Event Operations Specialist to run and enterprise monitoring ecosystem — EVA, LaaS, and MaaS. The role focuses on daily operations, event monitoring, troubleshooting, user support, and ensuring service reliability. This person will work closely with the engineering team, application owners, and external partners to deliver 24x7 operational support.

Key Responsibilities

Operate and monitor EVA event consoles, LaaS Kibana dashboards, and MaaS monitoring APIs.

Perform triage, de-duplication, and enrichment of incoming events.

Ensure timely incident handling in ServiceNow (SNOW) and manage alert routing to MS Teams, SMS, or email.

Maintain capacity planning, uptime monitoring, and resilience checks.

Manage operator access via LDAP groups and role-based controls.

Support onboarding of new services, teams, and monitoring requirements.

Provide Level 2/3 support for monitoring platforms.

Collaborate with engineering on bug fixes, feature requests, and performance improvements.

Ensure adherence to logging, auditing, and governance policies.

Maintain event history, SLA reports, and performance dashboards.

Support disaster recovery drills and contribute to root cause analysis.

Required Skills & Qualifications

Hands-on experience in event monitoring tools, incident management, and alert handling.

Familiarity with EVA console operations, LaaS Kibana dashboards, and MaaS self-service APIs.

Understanding of ITIL processes (incident, problem, escalation).

Basic knowledge of Kubernetes, Docker, and monitoring stacks (Grafana, InfluxDB, ELK).

Strong troubleshooting and communication skills to interact with OCC and global teams.

Preferred Qualifications

Prior experience in operations center or monitoring teams.

Familiarity with service integration (SNOW, MS Teams, email/SMS alerting).

Exposure to automation for maintenance mode, event suppression, or noise reduction.

  • Revenue Operations Specialist

    2 days ago

    hyderabad district, India Darwinbox Full time

    Role: Revenue Operations Specialist (Deal Operations) About Darwinbox: Darwinboxis Asia's fastest-growing HR technology platform, designing the future of work by building the world's best HR tech, driven by a fierce focus on employee experience and customer success, and continuous, iterative innovation. We are the preferred choice of 900+ global...

  • Operational Specialist

    6 days ago

    Hyderabad, Telangana, India Astroping Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAstroping is a tech company that provides innovative solutions for global payroll, employee financial wellness, spend management, and cards. We are committed to enhancing the financial operations of businesses worldwide through our cutting-edge technology. Astroping is dedicated to delivering seamless and efficient financial services that...

  • Specialist, Operational Excellence

    7 days ago

    hyderabad district, India Curia Full time

    About the Position The Operational Excellence Specialist will be responsible for developing and executing a focused effort to improve operational effectiveness and profitability for Curia’s Global Manufacturing sites and Global processes. This role will collaborate with the Site Leadership Teams and with the Director Operational Excellence US, Europe &...

  • Operational Specialist

    2 weeks ago

    Hyderabad, India Ophyrelix Full time

    Role Description This is a full-time on-site role located in Hyderabad for an Operational Specialist. The Operational Specialist will be responsible for managing and optimizing daily operations, overseeing project management activities, enhancing sales processes, and ensuring effective communication within the team. The role involves tracking and analyzing...

  • Operational Specialist

    3 days ago

    Hyderabad, Telangana, India Ophyrelix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role located in Hyderabad for an Operational Specialist. The Operational Specialist will be responsible for managing and optimizing daily operations, overseeing project management activities, enhancing sales processes, and ensuring effective communication within the team. The role involves tracking and analyzing...

  • Operational Specialist

    4 days ago

    Hyderabad, Telangana, India Exyvaron Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for an Operational Specialist located in Singapore. The Operational Specialist will be responsible for managing day-to-day operations, overseeing project management tasks, and working closely with the sales team. The role requires strong analytical skills...

  • Business Operations Specialist

    2 days ago

    hyderabad district, India Tanla Platforms Limited Full time

    Job Summary: We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with...

  • Operational Specialist

    1 week ago

    Hyderabad, India WhiteLotus Talent Partners Full time

    Job Title- Operations (Monitoring & Event Management)Location- Bangalore and HyderabadMode- OnsiteJob Type: Full-TimeJob Description –Role SummaryWe are looking for a Monitoring & Event Operations Specialist to run and enterprise monitoring ecosystem — EVA, LaaS, and MaaS. The role focuses on daily operations, event monitoring, troubleshooting, user...

  • Business Operations Specialist

    1 week ago

    Hyderabad, India Tanla Platforms Limited Full time

    Job Summary: We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with Sales,...

  • Business Operations Specialist

    7 days ago

    Hyderabad, India Tanla Platforms Limited Full time

    Job Summary: We are looking for a detail-oriented and Business Operations Specialist will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client satisfaction. This role involves cross-functional collaboration with Sales,...