Lead – Organisation Development

Overview: Comviva is seeking a dynamic and strategic leader to head the integrated domains of Organizational Development, Culture, and Recognition. This role is pivotal in driving a culture of continuous learning, performance excellence, and employee engagement aligned with business goals. Key Responsibilities Organizational Development & Change Management Lead the design and execution of OD frameworks that enable organizational agility, leadership effectiveness, and high-performance culture. Diagnose organizational effectiveness using structured OD tools, engagement insights, and people analytics to identify systemic improvement opportunities. Partner with HRBPs and business leaders to co-create transformation roadmaps that align structure, capabilities, and culture with business priorities. Develop and deploy change management strategies to enable smooth adoption of new processes, systems, and behaviours. Build organizational health dashboards and metrics to track OD impact and drive data-informed decisions. Culture Transformation & Employee Experience Evolve and strengthen the organizational culture narrative by embedding values, leadership behaviors, and purpose into all people processes. Lead behavioural change and culture activation programs through storytelling, ambassador networks, and experiential interventions. Design positive reinforcement frameworks—recognition, nudges, and consequence management—to sustain desired behaviours. Institutionalize signature culture moments across employee lifecycle touchpoints to enhance belonging and engagement. Learning Enablement & Capability Building Drive capability development as a strategic enabler of organizational and culture transformation. Conduct Learning Needs Analysis to identify leadership and behavioural skill gaps aligned with business goals. Oversee blended learning programs that strengthen managerial effectiveness, collaboration, and innovation mindset. Partner with IT to leverage technology for learning delivery, analytics, and automation. Promote a continuous learning culture through mentorship networks and internal knowledge-sharing platforms. Recognition & Engagement Own and evolve the Appreciation & Recognition (R&R) strategy to reinforce cultural values and performance excellence. Simplify, digitize, and amplify recognition programs for greater reach, transparency, and impact. Monitor R&R effectiveness through data insights and ESAT correlation. Execution Excellence & Governance Ensure operational rigor, governance, and compliance across OD, culture, and R&R initiatives. Manage AOP budgets and vendor partnerships with clear ROI and performance tracking. Maintain process documentation, audits, and SOPs for all OD and culture programs. Stakeholder Partnership & Leadership Influence Build strong partnerships with senior leaders, HRBPs, and cross-functional teams to embed culture and OD priorities into business strategy. Coach leaders to role-model desired behaviours and sponsor culture and change initiatives. Mobilize and empower culture champions and change agents across the organization for sustained impact. Skills & Competencies Expertise in OD frameworks, culture transformation, and change enablement Strong understanding of learning methodologies as a lever for behavioural and organizational change Data fluency with ability to design and interpret organizational health and capability dashboards Strategic thinking, stakeholder influence, and execution excellence Proficiency in HR technology, learning automation, and digital engagement tools Creative storytelling and systems thinking Education & Experience MBA/MSc in Human Resources, Organizational Psychology, or related field 10+ years of HR experience with demonstrated success in OD, culture, or change management roles Proven record in leading organization-wide transformation or culture programs Exposure to capability development, leadership learning, or L&D strategy preferred Experience in high-growth or consulting environments advantageous