D365FO Specialist

Job Description:This role is centered around driving business process improvements and system enhancements across key business domains—Finance & Accounting, Procurement, Call Center/Customer Service, and Fulfillment/Warehouse Operations.The ideal candidate will partner with Finance leadership to design and implement process improvements in areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting. This will involve ensuring compliance with GAAP and regulatory requirements while leveraging D365FO capabilities.In addition, the successful candidate will collaborate with Procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows. They will configure and optimize D365 Procurement & Sourcing modules to ensure cost-effective and compliant processes.The role also involves working with Customer Service/Call Center leaders to refine sales order processing, customer interactions, and case management workflows. The goal is to ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Furthermore, the individual will partner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS). They will enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Main Responsibilities:Design and implement process improvements in finance, procurement, and customer service.Configure and optimize D365FO modules to support cost-effective and compliant processes.Enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Refine sales order processing, customer interactions, and case management workflows.Ensure accurate and efficient use of D365FO Warehouse Management (WMS).Qualifications:Bachelor's degree in Business, Finance, Supply Chain, or related field.5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.