Solutions Implementation Specialist

About the RoleAs a key member of our Delivery Team, you will lead the successful implementation of our unique and highly configurable platform for clients and partners. This role is critical to ensuring high-quality, timely project delivery with a strong emphasis on customer satisfaction, efficiency, and long-term scalability.You will serve as the primary point of contact during implementation, overseeing the project lifecycle from requirements gathering to production go-live. With a mix of technical expertise, functional knowledge, and strong stakeholder management, you will ensure each implementation drives measurable value for our customers.We value a hands-on, solutions-focused mindset, and a strong sense of ownership. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.Key Responsibilities:Techno-Functional Leadership: Lead and manage the end-to-end implementation of functional workstreams, serving as a product and domain expert.Solution Design Ownership: Facilitate the design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.Advanced Configuration: Translate complex business requirements into tailored configurations within the platform. Collaborate with the technical team to ensure alignment and delivery on milestones.Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring a seamless transition to production environments.Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.Clear Communication: Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.Project Management: Manage enterprise-level implementations involving integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.Required Skills and Qualifications:Domain Knowledge: Strong functional knowledge of Contingent Staffing, Supplier Relationship Management (SRM), Supply Chain, HRTech, and/or Procurement processes.Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.Educational Qualifications: Bachelor's degree (BS/BA) in Computer Science, Procurement, or a related discipline. Foreign equivalent degrees are acceptable.Program Leadership: Proven success in managing large-scale implementation programs, particularly involving ERP/CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling. Experience in implementing SaaS-based products is a strong added advantage.Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise.Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.What We OfferWe offer a dynamic work environment that values innovation, teamwork, and growth. As a key contributor to our Delivery Team, you will have opportunities to develop your skills, expand your professional network, and contribute to driving business results.Self-motivated, detail-oriented, and committed to delivering high-quality results, you will thrive in this fast-paced role. If you are passionate about solving complex problems, enjoy collaborating with cross-functional teams, and want to make a meaningful impact in our industry—join us.