Senior Client Solutions Specialist

7 days ago

kollam, India beBeeUpselling Full time

Key Account Manager OpportunityJob Summary: We are seeking a skilled and experienced Key Account Manager to lead our high-value client relationships.Upselling: Identify opportunities to upgrade existing clients to higher-value telecom plans, premium features, or advanced solutions that meet their evolving needs.Cross-Selling: Promote complementary telecom services such as data packages, cloud solutions, VoIP, and managed services to existing customers.Customer Engagement: Build trust through proactive communication, understanding client requirements, and offering tailored solutions that add value.Market Analysis: Monitor customer usage patterns and industry trends to design targeted offers and campaigns for upselling and cross-selling.Collaboration: Work closely with operations, technical, and customer service teams to ensure smooth implementation of upgraded or additional services.Performance Tracking: Measure success through KPIs such as revenue growth, customer retention, and conversion rates for upsell/cross-sell initiatives.Requirements:Proven experience in key account management, preferably in the telecommunications industry.Strong business acumen and analytical skills.Excellent communication and interpersonal skills.Ability to work independently and as part of a team.Benefits:A competitive salary package.Ongoing training and professional development opportunities.A dynamic and supportive work environment.About Us: Our organization is committed to delivering exceptional customer experiences and driving business growth through strategic partnerships. If you are a results-driven professional looking for a challenging and rewarding role, please submit your application today

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