ITSM Service Management Specialist

Job Title: IT Service Management SpecialistJob Description:We are seeking a highly skilled and experienced IT service management professional to join our team. As an ITSM specialist, you will be responsible for developing and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the...

The Freshservice Platform Administrator role at Zensar Technologies involves configuring, customizing and maintaining various Freshservice modules including Incident, Problem, Change, Asset, and Service Catalog.Key ResponsibilitiesFreshservice Platform Ownership:The successful candidate will be responsible for designing and refining ITSM processes aligned...

As a Senior ServiceNow ITSM Developer, you will lead the design and development of complex applications on the ServiceNow platform. The role involves customization of ITSM and custom apps, developing technical design documents from business requirements, implementing custom integrations, and maintaining large-scale applications.The ideal candidate will have...

Are you looking for a challenging role in IT Service Management?We are seeking a highly skilled and experienced IT Service Management Specialist to join our team.The successful candidate will have a solid background in supporting external customer-facing systems and an understanding of IT service management principles and best practices.Act as SME with...

IT Service Management LeadJob Summary:The ideal candidate will have a proven track record in IT Service Management, with expertise in Freshservice administration and configuration. They will be responsible for designing and refining ITSM processes aligned with ITIL best practices, ensuring compliance, consistency, and continuous improvement across service...

Job Title:We are seeking a skilled ServiceNow ITSM developer to drive our organization's digital transformation.Gather functional requirements from processes and customers, then develop user stories based on these needs.Create workflows, business rules, scripts, widgets, UI pages, UI scripts, and UI macros that meet the specified standards.Foster...

Job OverviewThis role involves providing exceptional IT support and leadership to our international operations. The ideal candidate will have a strong background in IT service management, excellent communication skills, and the ability to work effectively in a remote team environment.Key Responsibilities:Manage and coordinate overseas IT service desk...

Job DescriptionThis is a unique opportunity to excel in service delivery and assurance. You will be the key liaison between internal technical staff and clients, providing generalist Cyber consultancy and driving growth opportunities through new or product upgrades.The ideal candidate will possess a good balance between customer service, technical knowledge,...

Service Excellence ManagerWe are seeking a highly skilled Service Excellence Manager to join our team. As a Service Excellence Manager, you will be responsible for delivering exceptional service assurance, liaising with internal technical staff on behalf of clients, providing generalist consultancy, and assisting with uncovering growth opportunities through...

Service Management ProfessionalAbout the Role:We are seeking an experienced Service Management Specialist to implement and support Service Management processes in SAP S/4HANA.The successful candidate will configure and customize S/4 Service Management modules (Service Orders, Service Contracts, Service Billing, Resource Planning).This role requires strong...