Quality Assurance Manager

Who we are and what do we do

Innovation in every byte

India has witnessed a journey of Innovation in Digital Payments and today it leads the world with over 45% of the Global digital transaction volume. At NPST, we believe that our decade long journey has carved an opportunity for building future roadmap for the world to follow.

We are determined to contribute immensely to nation’s growth story with our vision “to provide digital technology across financial value chain” and our mission to create leadership position in digital payment space.

Founded in 2013, NPST is a leading fintech firm in India, part of the Make in India initiative and listed on BSE and National Stock Exchange. We specialize in Digital Payments operating as Technology Service Provider to Regulated entities and providing Payment Platform to Industry – empowered by payment processing engine, Financial Super app, Risk Intelligence engine and digital merchant solution.

While we drive 3% of global digital transaction volume for over 100+ clients, we aim to increase our market share by 5X in next five years through innovation and industry first initiatives.

What will you do

The ideal candidate will be a highly driven and detail-oriented QA Manager who will lead our Quality Assurance efforts across web and mobile platforms in the fintech/payments domain. This role requires a strategic thinker with hands-on expertise in manual and automation testing, a proven ability to build automation frameworks, strong knowledge of various testing types, and the ability to lead a high-performing QA team.

You will play a crucial role in ensuring the quality, stability, and user experience of our digital platforms across UPI, IMPS, NEFT, RTGS, and related payment systems.

Job Responsibilities:

• End-to-End Testing Ownership: Define, implement, and optimize QA strategies, standards, and best practices. Oversee and contribute to both manual and automation testing efforts.
• Automation Framework & Execution: Design, build, and maintain scalable automation frameworks using tools like Selenium, Appium, TestNG, etc. Automate test cases for web and mobile platforms accelerate release cycles.
• Cross-Platform Testing Expertise: Lead end-to-end testing efforts across web, Android, and iOS platforms. Ensure consistent functionality, performance, and usability across all environments.
• Defect Management & Reporting: Oversee bug lifecycle using tools like JIRA, Bugzilla, etc. Track QA metrics (defect density, test coverage, etc.) and report project status to leadership.
• Team Leadership & Strategy: Lead, mentor, and manage a high-performing QA team. Define and implement robust QA processes and best practices. Plan QA activities and resource allocation across multiple projects.
• Collaboration & Participation: Work closely with Product Managers, Developers, and DevOps teams. Participate in release planning and daily standups.

What are we looking for:

• Strong experience in both manual and automation testing for web and mobile applications.
• Hands-on with automation frameworks and open-source tools (Selenium, Appium, Postman, JMeter).
• Solid knowledge of different testing types – functional, regression, performance, security, and user acceptance testing (UAT).
• Experience in digital platform user testing with focus on Fintech/Payments - UPI/IMPS/NEFT/RTPS is preferred.
• Familiarity with test management and defect tracking tools.
• Excellent problem-solving, organizational, and communication skills.

Education Qualification - Bachelor’s degree in software engineering or computer science. Any relevant QA certifications like ISTQB is a plus.

Experience – 12+ years

Industry - IT/Software/BFSI/ Banking /Fintech

Work arrangement – 5 days working from office

Location –Bengaluru

What do we offer:

• An organization where we strongly believe in one organization, one goal.
• A fun workplace which compels us to challenge ourselves and aim higher.
• A team that strongly believes in collaboration and celebrating success together.
• Benefits that resonate ‘We Care’.

If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us.