Destination Strategist

Job OverviewThe Product Executive – DMC is a critical role that requires a unique blend of destination knowledge, cost management, and itinerary planning expertise.Key ResponsibilitiesB2B Query Handling: Respond to business-to-business queries and provide accurate quotations as per client requirements.Travel Package Development: Prepare customized itineraries, costings, and travel proposals for destinations like Bali, Vietnam, and other expanding markets.Supplier Management: Maintain updated product knowledge including hotels, sightseeing options, transfers, and local experiences, while negotiating and coordinating with local suppliers for best rates and services.Operational Efficiency: Manage bookings, confirmations, and operational follow-ups efficiently to ensure seamless customer experience.Cost Accuracy: Ensure high accuracy in costing sheets, vouchers, and travel documents to maintain client trust.Destination Insights: Support sales and marketing teams with destination insights and content inputs to drive business growth.Pricing Analysis: Analyze competitor pricing and suggest new product ideas or packages to stay ahead in the market.Customer Satisfaction: Maintain client satisfaction through timely responses and professional communication.RequirementsDestination Knowledge: In-depth understanding of destination-related information, including geography, culture, and tourism industry trends.Cost Management: Strong skills in cost management, including budgeting, forecasting, and expense control.Itinerary Planning: Ability to create customized itineraries that meet client requirements and preferences.Seller-Supplier Relationship: Excellent negotiation and communication skills to manage relationships with local suppliers.Team Collaboration: Ability to work collaboratively with sales and marketing teams to drive business growth.Customer Focus: Strong customer service skills to ensure timely responses and professional communication.