QA Professional

5 days ago


shimoga, India beBeequality Full time

Quality Assurance SpecialistWe're seeking a meticulous QA professional to bridge our clients, product, and engineering teams. You'll play a pivotal role in ensuring product quality, identifying issues, and maintaining clear communication with stakeholders throughout the resolution process.Key ResponsibilitiesPerform comprehensive testing across all platforms, including WhatsApp, email, voice, and web chatDocument and track bugs with precise reproduction stepsValidate bug fixes and conduct regression testing before releasesDevelop and maintain test cases for new and existing featuresRespond promptly to client-reported issues with professionalismInvestigate and resolve client concerns efficientlyProvide regular updates on issue status and resolution timelinesEscalate critical issues appropriately and keep stakeholders informedCollaborate closely with the engineering team to report and prioritize bugsDeliver detailed bug reports with logs, screenshots, and contextual informationParticipate actively in sprint reviews and planning sessionsContribute to root cause analysis for recurring issues



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