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amravati, India beBeeProblem Full time

IT Service Continuity SpecialistA key professional in the field of IT service management, this role plays a crucial part in maintaining the reliability and continuity of IT services.Key Responsibilities:IDentify root causes of issues and implement preventive measures to minimize downtime.Lead cross-functional incident response teams to address incidents promptly and effectively.Communicate proactively with stakeholders, including senior management, technical teams, and end-users to ensure seamless service delivery.Monitor and guide the incident resolution process, ensuring that resources are allocated efficiently and that incidents are resolved quickly.Tech Skills and Qualifications:Problem/Incident Identification and Analysis.Team collaboration and leadership.Communication and presentation skills.Analytical thinking and attention to detail.Project management and process improvement.Certifications: ITIL V4 Foundation, ITSM/relevant certification desirable.Why This Role is Rewarding:The opportunity to make a real impact on the organization by ensuring business continuity.The chance to work collaboratively with cross-functional teams to achieve common goals.The ability to develop and maintain expertise in IT service management best practices.What We Offer:A dynamic and supportive work environment.Ongoing training and development opportunities.A competitive compensation package.

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