ServiceNow Technical Specialist
7 days ago
Job Title: ServiceNow DeveloperWe are seeking an experienced ServiceNow developer to join our team.The ideal candidate will have strong hands-on experience in CSM, ITSM, and HRSD modules.The role involves creating workflows, automating processes, handling JSON/structured data, and working on AI-driven training data preparation.Create complex workflows, incidents, cases, SLAs, and request management systems.Develop configurations in CSM, ITSM, and HRSD modules.Author structured datasets for automation/AI workflows.Data Handling & ProcessesDesign and implement structured datasets for AI model training.Analyze SQL-based validation and data analysis results.Map business processes into ServiceNow enterprise scenarios.Integrations & ScriptingUse JavaScript, Business Rules, UI Policies, and Flow Designer for integrations and scripting.Work with APIs (REST/SOAP) for seamless integrations.CollaborationWork closely with product managers, customers, and cross-functional teams.Participate in Agile ceremonies and contribute to the development process.Required Skills4–6 years of experience in ServiceNow development.2+ years of hands-on experience in CSM or HRSD.Strong knowledge of workflows, SLAs, cases, and knowledge modules.Excellent JSON authoring and SQL skills.Good understanding of prompt-engineering concepts.BenefitsOpportunity to work on complex projects and develop expertise in ServiceNow.Chance to collaborate with experienced professionals and contribute to the company's growth.PreferredCSA, CIS–ITSM, CIS–HRSD certifications.Experience with Agile methodology and project management tools.Knowledge of AI training data preparation and machine learning algorithms.Key Responsibilities:Create ServiceNow Development WorkflowsDevelop ConfigurationsAuthor Structured DatasetsData Handling & ProcessesIntegrations & ScriptingCollaborationNote: The job description is a general overview of the position and may not include all the responsibilities and requirements.
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