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Sr. Officer, Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology and Operations

2 months ago


mumbai, India DBS Bank Full time

Business Function


Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

Export lodgement Export Pre-Post shipment financing Export payment

  Key Accountabilities

Maintaining the Client services as per expectations at the desired levels and manage all the stake holders. Candidate is required to manage the team handling export transactions

Job Duties & responsibilities

Monitoring and Processing ofimport trade finance transactions like import bill lodgement, Buyers credit processing, import Payments Sound knowledge of UCP 600, URC, ISBP, URDG guidelines Preferably CDCS Knowledge of LC bill scrutiny. Knowledge on Nostro Reconciliation. Strengthen relations with the various stake holders and the client facing branches Interacting with the relationship managers and products and internal teams to resolve all payment queries and issues promptly. The Job will also include internal and external customer meetings, hence should possess strong inter personal, analytical and presentation skills Constantly monitor the productivity of the team, create effective back up & ensure transparent conduct of the employee assessment process.

  Required Experience

Should be having capabilities to effectively handle all types of customer complaints, enquiries Queries. Interacting with external service providers and correspondents like, beneficiary bank / issuing bank regarding any clarification with respect to Trade transactions. Excellent Client / Customer management skills, business orientation. Be capable to ensure smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis, A positive and attitude to work in a team and provide proper assistance and support to the team as required, Capability to identify areas of risk and suggestions to mitigate

  Education / Preferred Qualifications

Graduate / Post Graduate

  Core Competencies

Strategizing and Problem-solving skills Thorough Knowledge on FEMA, managed trade finance operations with minimum experience of 8- 10 years. Preferred having Knowledge of Trade/and A2 payments. Knowledge of UCP 600, ISPB, URDG

  Technical Competencies

Good knowledge on Microsoft applications Overview of systems used in Trade operations Functional Knowledge in handling SWIFTs

  Work Relationship

Excellent communication skills Presentation skills