SFDC Lead

4 weeks ago


india Emerging Alliance Full time

Below are added pointer for SFDC lead:

  • Responsible for technical architecture of the workstream’s products
  • Serve as SMEs for end user training and FAQ for peers
  • Serve as local contact for questions and post implementation support
  • Support the Workstream to manage the backlog
  • Facilitates Workstream Grooming

 

MUST HAVES:

  • 5-8 years of SFDC/Salesforce implementation and development experience with Apex programming
  • Strong hands-on experience in Salesforce Service Cloud
  • Salesforce Lightning migration experience
  • Proficiency in Salesforce DX for development and deployments
  • Experience with case management, service escalations, and account data management.

 

PLUSSES:

  • Experience with CI/CD pipelines, specifically GitLab for pushing packages.
  • Knowledge of case objects, escalation paths, and service-oriented workflows.
  • Ability to manage and coordinate across multiple workstreams.
  • SAFe experience working in Agile environments with distributed teams

 

DAY-TO-DAY

We are seeking a skilled Salesforce Developer to work on Salesforce Service Cloud implementations. The candidate will be responsible for Salesforce customizations, integrations, and deployments, ensuring seamless delivery across different workstreams. The ideal candidate will have experience in both Salesforce development and integrations, with a strong focus on Service Cloud, CI/CD pipelines, and managing deployments across environments. Responsibilities will include:

  • Handle case management, escalations, and account data management.
  • Provide daily workstream updates to team leads and stakeholders.
  • Deploy changes from sandbox to production environments.
  • Participate in daily stand-up meetings with US and India teams
  • Collaborate with business analysts (BSAs) to troubleshoot and resolve blockers in development and integration processes.
  • Work on Salesforce customizations (Apex, Lightning Components) and Salesforce integrations with other systems



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