Customer Service Representative

2 weeks ago


tiruchirappalli, India beBeeCustomer Full time

Automotive Spare Parts Customer Service RoleWe are seeking a dedicated professional to manage daily customer requests, ensure satisfaction, and conduct sales and returns for automotive spare parts.This involves handling customer inquiries, resolving issues, and maintaining records of interactions. The ideal candidate will have strong analytical and problem-solving skills, along with excellent communication abilities.Main Responsibilities:Handle customer requests through a shared mailbox.Ensure customer satisfaction by addressing complaints and inquiries promptly.Conduct product sales and process returns.Assess customers' needs and provide solutions.Maintain accurate records of customer interactions.Collaborate with the customer service team and other departments to drive results.



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