Sprinklr Implementation Specialist

Job description Role Overview: Location Bangalore We are seeking an experienced Sprinklr Implementation Architect/Specialist to lead the platforms operational management and continuous enhancements. This role will involve building and mentoring a dedicated team to ensure optimal utilization of Sprinklr for customer engagement and experience. Key...

Description What You’ll Do Provide real-time end-user support and implement platform changes based on customer requests. Ensure configuration aligns with Sprinklr best practices and specific client requirements. Collaborate with cross-functional teams—including developers, QA engineers, product support, and product managers—to resolve issues and...

Description What You’ll Do Strategy & Execution Develop and execute a comprehensive SEO + LLM strategy aligned with business goals and target personas.  Conduct keyword/prompt research, competitive analysis, and topic clustering to identify growth opportunities. Collaborate with the content team to build an editorial roadmap driven by SEO insights and...

Sprinklr is the definitive AI-native platform for Unified Customer Experience Management Unified-CXM empowering brands to deliver extraordinary experiences at scale across every customer touchpoint By combining human instinct with the speed and efficiency of AI Sprinklr helps brands earn trust and loyalty through personalized seamless and efficient customer...

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more...

Description As an Implementation Project Manager, you will lead enterprise-level implementations of Sprinklr’s Unified-CXM platform. This role focuses on project governance, stakeholder engagement, and delivery excellence rather than technical configuration. You will ensure projects are delivered on time, within scope, and aligned with client objectives,...

Description Key Responsibilities Implement the company’s go-to-market strategy by operationalizing target accounts, personas, messaging, and territory management. Strategy & Planning: Implement integrated media strategies across search, social, programmatic, video, and display channels aligned with business goals. Execution & Optimization: Lead execution...

Sprinklr is the definitive AI-native platform for Unified Customer Experience Management Unified-CXM empowering brands to deliver extraordinary experiences at scale across every customer touchpoint By combining human instinct with the speed and efficiency of AI Sprinklr helps brands earn trust and loyalty through personalized seamless and efficient customer...

Description Role Summary In thisrole,you willbe responsible fordesign andplanning, processoptimization,and analytics for our digital-first customer engagement initiatives.You will beleveragingdigital toolslike Sprinklrand data-driven strategies fordigitalengagementto guide customers through their lifecycle.You willuse analytics and automation to deliver...

Description Customer Relationship & Technical Support Management Serve as the technical voice of the customer and advocate internally for client needs. Lead case reviews and regular account check-ins to discuss ticket trends, release readiness, and ongoing product improvements. Closely track and manage customer cases, ensuring adherence to SLAs and quick...