Cloud Contact Center Transformation Specialist

1 week ago

kollam, India beBeeAmazonConnectConsultant Full time

We are currently seeking an experienced Amazon Connect Consultant to spearhead a cloud contact center transformation for a prominent fintech client.The ideal candidate will possess strong hands-on expertise with Amazon Connect and a solid background in CTI consulting, having played a consulting role in previous CTI modernization or migration projects.Required Skills:Minimum 7 years of experience in the contact center / CTI space3+ years of hands-on experience with Amazon ConnectProven experience working in a consulting role for CTI transformation projectsStrong knowledge of Amazon Connect features: contact flows, routing, queues, agent setupExperience integrating Amazon Connect with CRMs like Salesforce or ZendeskGood understanding of AWS services: Lambda, DynamoDB, S3, CloudWatchBasic scripting with Node.js or PythonExperience in building or enhancing IVRs using Amazon LexBenefits:Opportunity to work on high-profile projectsChance to develop skills in cutting-edge technologiesCollaborative environment with expert professionalsOther Opportunities:Lead the setup and configuration of Amazon Connect environmentsWork with business teams to gather requirements and translate them into technical designsBuild backend integrations using AWS Lambda and REST APIsIntegrate Amazon Connect with CRM and support systemsSupport user testing, deployment, and documentationTroubleshoot issues and improve existing contact flows

  • Cloud-Based Contact Center Transformation Expert

    6 days ago

    kollam, India beBeeSpecialist Full time

    Transformative Amazon Contact Center Specialist OpportunityWe are seeking an accomplished Amazon Connect specialist to spearhead the modernization of a cloud-based contact center for a prominent fintech client.This role necessitates hands-on experience with Amazon Connect and a solid background in CTI consulting. The ideal candidate has consulted on previous...

  • Process Transformation Specialist

    1 week ago

    kollam, India beBeeTransformation Full time

    Process Transformation SpecialistThe Process Transformation Specialist will spearhead cross-functional process enhancement initiatives to boost efficiency, reduce costs, and improve customer satisfaction.About the Role:Promote process excellence through strategic planning, execution, and monitoring of key performance indicators (KPIs).Collaborate with senior...

  • Cloud Transformation Technical Lead

    8 hours ago

    kollam, India beBeeTechnical Full time

    Job DescriptionWe are seeking a highly skilled Technical Architect to lead our cloud transformation initiatives. This individual will be responsible for designing and implementing modern, scalable, and secure cloud-native solutions using the latest technologies.

  • Transformational 3D Model Specialist

    6 days ago

    kollam, India beBeeSimulation Full time

    Job Description:A Simulation Asset Specialist bridges 3D art and Robotics Engineering to transform raw 3D models into simulation-ready assets.

  • ServiceNow Cloud Expert

    1 week ago

    kollam, India beBeeCloud Full time

    ServiceNow Cloud Discovery SpecialistRole SummaryWe are seeking a skilled ServiceNow Cloud Discovery Specialist to design, implement, and optimize Cloud Discovery processes that enable a reliable and accurate CMDB across hybrid environments.Job Description: Design, deploy, and configure Cloud Discovery across data centers, private cloud, and public cloud...

  • Cloud Infrastructure Protection Specialist

    2 days ago

    kollam, India beBeeSecurity Full time

    Key Responsibilities:Implement robust security controls to safeguard cloud and on-premises infrastructure.Utilize Darktrace, SIEM, and other Security Operations Center tools to detect potential threats in real-time.Investigate security incidents and collaborate with cross-functional teams for effective resolution. Job Description:Support the organization's...

  • Cloud Infrastructure Specialist

    12 hours ago

    kollam, India beBeeCloudInfrastructure Full time

    Job Title: Cloud Infrastructure SpecialistWe are seeking a skilled professional to lead the design and deployment of our cloud infrastructure, ensuring scalability, security, and performance. As Cloud Infrastructure Specialist, you will be responsible for managing and optimizing Windows-based infrastructure, including Windows Server, Active Directory, and...

  • HCM Transformation Specialist

    6 days ago

    kollam, India beBeeOracle Full time

    Job Title: Oracle HCM Transformation ExpertHiring an HCM professional in Qatar for a permanent position. As an experienced expert, design and implement large-scale Oracle Fusion Solutions for transformations.Key Responsibilities:Create end-to-end architecture for Oracle Fusion HCM Cloud implementations.Ensure integration with ERP, Payroll, and third-party...

  • Cloud Data Specialist

    1 week ago

    kollam, India beBeeData Full time

    Cloud Data SpecialistThe role of the Cloud Data Specialist involves working with large data sets to develop and maintain efficient data management systems.Key responsibilities include performing daily data maintenance activities, troubleshooting issues related to system integration and developing new data migration procedures.Achieving these goals requires...

  • Cloud Solutions Business Growth Specialist

    6 days ago

    kollam, India beBeeCloud Full time

    Business Growth Specialist OpportunityWe seek a results-driven Business Growth Specialist to spearhead the development of new business opportunities, foster client relationships, and drive revenue growth for our Cloud Solutions portfolio.The ideal candidate will possess a strong sales acumen, knowledge of industry solutions, and the ability to identify...