Smart IT Frame LLC | Sr. Atlassian Administrator | hyderabad

5 days ago


hyderabad, India Smart IT Frame LLC Full time

Role: Sr. Atlassian Administrator

Location: Onsite : Hyderabad or Bengaluru India.


Job Description:

Troubleshoot user and system-level issues and deliver scalable and timely solutions, as well as develop and maintain documentation and end-user training materials Communicate, written and verbal, with technical and non-technical cross-functional BA/BS degree or equivalent experience in Information Technology or Computer Sciences

5+ years of experience with deep hands-on expertise with the Jira product suite (Jira, Confluence, JSM Data Center and others), supporting 3rd party add-ons (Portfolio, Structure, etc.) and integrations

Knowledge of the Jira product suite at admin and super-user level (Jira Certified a plus)

Proven technical expertise integrating Jira applications with enterprise platforms like Workday, OKTA, Slack, etc., through a mix of API and integration tools Conceptual and practical understanding of SDLC and Agile Frameworks

Knowledge of Scrum and continuous integration and continuous deployment practices

Experience with writing scripts and managing reports on Jira and supported reporting applications

Experience with providing user management, access roles and permissioning, global and project-level configuration and maintenance, training, and end-user support for JIRA

Experience designing, configuring, maintaining, and evolving customized project space setups to include issue type scheme design, screen scheme design, new field design, and workflow design and configuration.

Able to work independently with minimal guidance in a rapidly changing environment Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude.



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