ServiceNow Cloud IT Manager

2 weeks ago

junagadh, India beBeeDiscovery Full time

Job DescriptionWe are seeking a skilled ServiceNow Discovery & Cloud Specialist to design, implement, and optimize Discovery processes that enable a reliable and accurate CMDB across on-premises and cloud environments.Key Responsibilities:Lead the deployment, configuration, and maintenance of ServiceNow Discovery across data centers, private cloud, and public cloud platformsConfigure and maintain Cloud Discovery integrations for AWS, Azure, GCP, VMware, and KubernetesDevelop and optimize Discovery Patterns, Probes, and Sensors to ensure comprehensive coverage of hybrid ITManage MID Servers for both on-prem and cloud environments, ensuring secure, scalable communicationIntegrate Discovery outputs with CMDB, Service Mapping, Event Management, and Cloud Management modulesDefine and maintain credentials & API integrations (IAM roles, service accounts, OAuth) for cloud providersEnsure CMDB accuracy, completeness, and relationship mapping for cloud-native and traditional infrastructureTroubleshoot and resolve Discovery issues across network, VM, and cloud-native servicesCollaborate with CloudOps, Infrastructure, and Security teams to align Discovery with cloud governance and FinOpsDocument processes, patterns, and best practices for hybrid-cloud CMDB managementRequired Skills & Experience:Hands-on experience with ServiceNow ITOM (Discovery, Cloud Discovery, Service Mapping, CMDB)Proven expertise with AWS, Azure, GCP, VMware, including APIs, service discovery, and resource modelingKnowledge of containerized environments (Kubernetes, OpenShift, Docker)Strong understanding of networking, operating systems (Windows, Linux, UNIX), virtualization, storage, and middlewareFamiliarity with protocols (SNMP, WMI, SSH, REST, SOAP, JDBC)Solid understanding of CSDM, CMDB design, and service dependency mappingScripting experience (JavaScript, PowerShell, Python) for automation/customizationStrong problem-solving and cross-team collaboration skillsPreferred Qualifications:ServiceNow Certified Implementation Specialist – Discovery & Service MappingServiceNow ITOM Visibility certificationCloud certifications (AWS Certified Solutions Architect, Azure Administrator, GCP Cloud Engineer)Exposure to FinOps, Cloud Governance, and Security OperationsThis is a full-time position requiring exceptional technical skills, strong problem-solving abilities, and excellent collaboration skills. We seek an experienced professional who can lead our cloud-first initiative and drive innovation in our hybrid IT environment.

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