Current jobs related to Customer Services Manager - india - Rotork

  • Customer Solutions Representative

    4 weeks ago

    India Customer Compass Full time

    Customer Solutions RepresentativeAt Customer Compass, we're seeking a skilled Customer Solutions Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Respond to customer inquiries in a timely and professional...

  • Customer Support Specialist

    3 weeks ago

    india Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...

  • Customer support specialist

    3 weeks ago

    India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...

  • Customer Support Specialist

    4 weeks ago

    india Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...

  • Customer Support Specialist

    3 weeks ago

    India Customer Compass Full time

    Job Title : Customer Solutions SpecialistLocation : RemoteCompany : Customer CompassJob Type : Full-Time, PermanentShift Timing : Rotational (Day/Night with 9 hours login)About the Company:Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional customer...

  • Customer Support Specialist

    4 weeks ago

    India Customer Compass Full time

    Job Title : Customer Solutions Specialist Location : Remote Company : Customer Compass Job Type : Full-Time, Permanent Shift Timing : Rotational (Day/Night with 9 hours login) About the Company: Customer Compass is a booming one-stop customer support solutions company, empowering clients across USA, Canada, Australia, and beyond to deliver exceptional...

  • Customer Service Executive

    2 months ago

    India Tata Recruitment Services Full time

    Role Description This is a full-time on-site role for a Customer Service Executive at Tata Recruitment Services in Gurugram. The Customer Service Executive will be responsible for ensuring customer satisfaction, providing customer support, managing customer service operations, and maintaining high levels of customer service on a day-to-day basis. ...

  • Manager biostatistics

    6 days ago

    India Manager, Biostatistics Full time

    Premier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team...

  • Manager Biostatistics

    1 week ago

    India Manager, Biostatistics Full time

    Premier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members...

  • Manager Biostatistics

    1 week ago

    india Manager, Biostatistics Full time

    Premier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team...

  • Manager Biostatistics

    1 week ago

    India Manager, Biostatistics Full time

    Premier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team...

  • Manager Biostatistics

    1 week ago

    india Manager, Biostatistics Full time

    Premier Research is looking for a Manager Biostatistics to join our Biostatistics team in India. You will help biotech, medtech, and specialty pharma companies transform life-changing ideas and breakthrough science into new medicines, devices, and diagnostics. What we do is profoundly connected to saving and improving lives, and we recognize our team members...

  • Customer Service Manager

    1 day ago

    india Talent Leads HR Solutions Pvt Ltd Full time

    New Position- Deputy Manager - Customer Service, Mumbai The customer service team is responsible for client onboarding, transaction processing and liasion with the RTA for post sales service related queries. Role The CSO will manage the front office and responsible for accepting and processing of transactions and client onboarding + sales support....

  • Customer Service Manager or Analyst

    3 weeks ago

    India AKS ProTalent Full time

    We're looking for customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven...

  • Customer Service Manager or Analyst

    3 weeks ago

    india AKS ProTalent Full time

    We're looking for customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven...

  • Customer Service Manager or Analyst

    1 month ago

    india AKS ProTalent Full time

    Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the...

  • Customer Service Manager or Analyst

    1 month ago

    india AKS ProTalent Full time

    Our company is searching for a motivated and experienced customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the...

  • Customer Service Manager or Analyst

    3 weeks ago

    India AKS ProTalent Full time

    We're looking for customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven...

  • Customer Service Manager or Analyst

    4 weeks ago

    India AKS ProTalent Full time

    We're looking for customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven...

  • Customer Service Manager or Analyst

    4 weeks ago

    India AKS ProTalent Full time

    We're looking for customer service manager to lead our customer service department. Your goal will be to provide outstanding customer service to our clients by developing effective customer service procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To qualify for the role, the ideal candidate will have proven...

Customer Services Manager

2 months ago

india Rotork Full time

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.


Job Description

Purpose of the Job
Leadership of all aspects of the Country Customer Service Operation. Work closely with the wider business and Back Office functions to ensure a fast and accurate flow of information that is essential in delivering exceptional levels of Customer Service.
Responsible for managing all elements of Customer Service including Inside Sales, Contracts and Project Management in order to provide a best in class Customer Experience (site sales operations and application engineering functions can be included in the role in certain locations).
Put Customer Satisfaction at the heart of everything the team does with the goal of making Rotork easy to do business with.

Qualifications

Essential

  • Typically 8+ years’ experience in relevant role
  • In-depth knowledge in own discipline and basic knowledge of wider business disciplines
  • Degree or recognised qualification in appropriate field
  • Recognised as an expert leader in Customer Service / Sales with specialised experience
  • Proven track record of success likely to be gained from approx. 10 years in discipline or function
  • Experience of managing professional employees/supervisors or supervising large, complex support teams
  • Knowledge and experience of sales techniques
  • Experience of training, mentoring and providing technical guidance to employees/colleagues/customers
  • Accountable for the performance and results of a team within own discipline
  • Ready to travel nationally and internationally on occasion
  • Female candidates are encouraged to apply for this role

Desirable

  • Customer Service experience gained in a manufacturing/ industrial engineering organisation
  • Experience working in Lean environments or using Lean processes in an office environment