Computer Hardware Technician

2 weeks ago


nellore, India beBeeSupport Full time

We are seeking a highly skilled Desktop Support Specialist to join our team. This individual will provide second-level technical support for desktop/laptop hardware, software, and peripheral issues.Key Responsibilities:Diagnose and resolve advanced technical issues escalated from the L1 support team.Install, configure, and maintain operating systems, software applications, and system updates.Perform root cause analysis to identify recurring technical problems and develop solutions.Requirements:To be successful in this role, you will need:Associate's or bachelor's degree in information technology, computer science, or related field, or equivalent work experience.2-4 years of experience in a desktop support or similar role.Strong knowledge of Windows and Mac operating systems.Benefits:This role offers excellent opportunities for professional growth and development. You will have the chance to work with a talented team and contribute to the success of our organization.Preferred Qualifications:Familiarity with remote desktop tools and support software.Excellent problem-solving and analytical skills.Strong communication and interpersonal skills.


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