Australian Market Support Associate

2 weeks ago


tiruppur, India beBeeSolarService Full time

Job Profile:The On-line Service Specialist will provide online telephonic support to customer technical queries received from Australian market customers.They must update customer complaints via the ticketing tool or any other system, as advised by management.A strong command of English speaking and writing skills is required, along with a good understanding of Electrical and Electronic or power electronics, solar inverters product.The role also involves conducting periodic product training for customers and in-house engineers.Required Skills & Qualifications:Good knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants.Bachelor's degree in Electrical, Electronics-Telecommunication or Diploma in relevant field.Excellent English communication skills in speaking and writing are essential.Prior experience in handling solar string inverters is desirable.We prefer candidates residing in Navi Mumbai, Thane, Kalyan, or Dombivali.Early start within two weeks is appreciated but not mandatory.



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