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Senior Technical Expert

2 weeks ago


junagadh, India beBeeBroadcast Full time

Job DescriptionAs a highly skilled and motivated technical expert, you will play a key role in ensuring the optimal performance and reliability of our global experiential and event production fleet. Your expertise in IT, Audio, Visual, Lighting, Control & Experiential Technologies will enable you to understand, interrogate and dive deep into technical systems remotely through network infrastructure.You will be responsible for resolving issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams, identifying patterns in technical issues, and developing proactive solutions globally. You will also utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.In addition, you will coordinate with partner services, client teams and SMEs to provide global support, report impact or projected impact to team lead & stakeholders, and support experiential site operations as needed.Key Responsibilities:Development and execution of proactive maintenance projects, configuration and documentation of broadcast streaming and experiential & event technology infrastructure.Resolution and root cause analysis of issues escalated from Tier 3 Incident/Response & Tier 2 Site Operations Teams.Identify patterns in technical issues escalated across the fleet and will proactively develop projects and deploy appropriate solutions globally to ensure consistent fleet operations.Utilize scripting to develop efficient methods to configure and deploy hardware and software infrastructures.Requirements:Proficiency with Unix, Windows & Mac based operating systems.Proficiency with online & event video production technologies.Familiarity with enterprise level network switches & routers.Knowledge of advanced signal flow for audio, video, lighting, network and control.Benefits:Medical benefits, including vision and dental.Paid holidays, sick days, and personal days.Enjoyable and dynamic company culture.Training and professional development opportunities.