Embassy Group | Assistant Manager- Admissions
2 weeks ago
The Asst. Manager – Admissions and Relations is responsible for admissions and maintaining strong Positive relationship with the parents and other stakeholders .
Admissions – Plan and handle the end-to-end admission process
- Design, implement and coordinate the process of lead generation to conversion for various grade levels.
- Ensure effective management of enquiries, campus visits and the overall admissions process for improved conversion ratio
- Create SOP’s, Policies and other process relating to admissions content and documents
- Suggest admission policies and procedures in line with government norms and competitive scenarios.
- Counselling the students and parents
- Conduct one-to-one admission sessions
- Generation of leads and conversions through Tele calling, targeted marketing and parent follow ups
- Resolution of Enquiries through phone, email, social media handles, and walk-in appointments
- Management of the lead database, reports and ERP systems.
- Track and analyse admission trends and challenges such sources of leads, location, target audience, conversion rates, leavers, reason for not joining
- Manage the database and documentation of students.
- Prepare and maintain daily, monthly reports and as when requested by management
- Coordinate with apartments to conduct marketing sessions, events and activities
- Represent the school for marketing events held outside the school to generate admissions
- Draft minutes of meetings for management meetings and communications as required
- Handle administrative work as delegated
- Represent the school for marketing events held outside the school to generate admissions as required
RELATIONS
- Serve as a primary contact for parents / guardians of prospective enrolled students
- Communicate effectively with parents via phone, email, and in person meetings to address inquiries and concerns
- Build and maintain positive relationships with the parents/guardians to foster trust and build confidence in our School.
- Coordinate & organize informational sessions /events to enhance their understanding of our School
- Seek feedback from parents and address areas of concern with the principal
- Maintain accurate records of parent interactions and admission related communications
- Prepare regular reports on admission statics, parent engagement metrics and feedback analysis for management reviews.
- Engage with parents, prospective parents, partners, corporates, pre-schools and other stakeholders to create and maintain positive and professional relationships
- Visit and Coordinate with Preschools and Corporates for tie upsand engagement events
ESSENTIAL REQUIREMENTS
- Sound knowledge of admissions principles and strategies
- Good knowledge of MS Office software suite
- Ability to achieve the targets in a timely manner
- Take the initiative to volunteer wherever needed
- Flexibility with time to work extra hours whenever required
- Exceptional analytical and interpersonal skills
- Good command of spoken and written English and Kannada language
- Essential awareness of branding, marketing and admission budget, planning and related areas of work
- Ability to work in teams and manage crisis
SPECIAL REQUIREMENTS
- Flexibility to work in other roles as required for the development and expansion of the School or as suggested by the Principal.
- Flexibility to travel to other places as and when required by the School.
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