High-Tech Infrastructure Expert

2 weeks ago

surat, India beBeeInfrastructure Full time

Job Title:Infrastructure Solutions SpecialistThe primary focus of this role is to deliver high-quality technical solutions, resolve complex issues and drive technology adoption across large-scale environments.Responsibilities:Deliver customer engagements and provide support for large-scale solutions and complex technical issues through deep domain expertise.Drive customer technology transitions by influencing solution design and service adoption.Build and execute simulations to validate complex issues, troubleshoot compatibility concerns, and support solution delivery.Role-Specific Responsibilities:Contribute to customer problem resolution and act as a technical escalation point.Collaborate with cross-functional engineering teams to diagnose complex issues, identify serviceability gaps, and drive resolution.Provide expert technical guidance to address advanced customer challenges.Continuously develop technical skills across core and adjacent technologies.Engage with customers to plan, design, install, configure, integrate and optimize infrastructure solutions based on project needs.Support pre-sales efforts and translate business requirements into technical solution designs.Monitor and troubleshoot network systems to ensure optimal performance and stability.Required Skills and Qualifications:Deep knowledge of data center operations, networking protocols and cybersecurity best practices.Excellent problem-solving and analytical skills.Ability to work in a fast-paced environment and adapt to changing priorities.Strong communication and collaboration skills.Experience with simulation tools and techniques.Benefits:This role offers the opportunity to work with a talented team of engineers, contribute to the success of our customers and continuously develop your technical skills.Others:As an Infrastructure Solutions Specialist, you will be responsible for delivering high-quality technical solutions, resolving complex issues and driving technology adoption across large-scale environments. You will work closely with customers to understand their technical needs and develop tailored solutions to meet those needs.

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