AI/ML Innovation Specialist

1 week ago


jaipur, India beBeeAide Full time

Job OpportunityWe are seeking a skilled AI/ML Engineer to drive the development and deployment of intelligent chatbots and voice agents for healthcare applications.The ideal candidate will have expertise in Large Language Models, Retrieval-Augmented Generation, prompt engineering, and voice agent technology. They will work closely with cross-functional teams to deliver data-driven solutions that transform the primary care experience.Developing LLM- and RAG-based systems to ingest NHS data sources, generate accurate responses, and power both chatbot and voice agent interactions.Crafting prompts and designing voice-agent dialogue flows to maximise response relevance, reduce latency, and ensure clinical safety across text and voice channels.Partnering with frontend and backend teams to integrate AI and voice agent components into our Azure-hosted microservices architecture.Instrumenting AI and voice-agent pipelines, analyzing logs and user feedback, troubleshooting edge cases, and implementing continuous-learning improvements.Staying up-to-date with the latest advances in LLMs, RAG, conversational AI frameworks, and NHS-specific compliance to inform our technical roadmap.Defining and executing rigorous test plans in collaboration with QA to validate model accuracy, voice-agent performance, and compliance with healthcare standards.Mentoring junior engineers, advocating for best practices in MLOps, prompt engineering, voice-agent design, and model governance, and contributing to architecture reviews.


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