AM - Hospital Information System (HIS - IT)

1 month ago


uttar pradesh, India Medanta Full time

Job Requirement :
Responsible for the implementation and maintenance of HIS/ other business applications at Medanta:

1) User Support and Training Providing module training to the users.
Providing User support (24x7) HRS.
Problem escalation to internal implementation team and third parties as appropriate.
Identifying and resolving HIS application issues.
Generating Reports based on user requirements from front/back end.
Writing User Manuals

2) Configuration of HIS Providing Data setup training for new modules
Carry out data entry processes wherever needed
Master Data management and maintenance

3) Contribute in HIS adoption Assist Billing and front office users and/or internal team in enhancing the HIS usage
Execution and monitoring of unused features of existing clinical modules
Identify usability issues and try resolving them

4) HIS Implementation Providing Inputs to the user department for optimal use of various modules.

5) Coordination with Vendor Coordinating with vendor about any bugs within specified timeline.

6) Knowledge Transfer Providing functional training to the peers as well as to end-users
Internal training for JCI audit preparation

7) Release Deployment Testing the product patches released by Vendor and track the issues till closure
Supporting the User Acceptance Testing for new features/functionalities added in HIS and related systems
Go-live support post deployment of new features
Writing Test Cases/Scenarios

8) New Projects Assist in documentation of project scope and artifacts
UAT of applications
Periodic review and sharing users’ feedback with vendor

9) Following Departmental Processes Maintaining the tracker of issues reported on day to day
Maintaining approval records
Any other duties given by the reporting manager
Timely status reporting of assigned work

Qualification & Desired Profile
Bachelor‘s degree preferably in computer science or related field
Min 3+ years of experience in Development and Support of IT systems
Hands on skills Strong skills in working with Complex Sql queries using Oracle or sqlserver databases
Knowledge of DXC (former iSoft /IBA health) hospital information system will be an added advantage but not mandatory

Good to haves:
Knowledge of ASP.NET , Java, Oracle , C# , WebAPIs Prior experience of supporting EMR applications
Prior experience of supporting LIS systems


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