Technical Specialist

18 hours ago

bangalore, India ZeroFox Full time

As a Technical Specialist - PDS (Platform Data Specialist) team member, you will join the Operations team, a group of highly skilled individuals working to protect enterprise-level commercial customers from digital risk. Using our proprietary platform, this role focuses on supporting our Platform Specialist team by identifying and conducting detailed analysis of cyber risks. You will be responsible for researching these risks and creating alerts. Your goal: find the real-time information that will impact our customers, identifying risks and applying the appropriate escalation path.RequirementsRoles & Responsibilities:Work with internal teams to determine various attack vectors for our customersFamiliarize yourself with protected assets to help learn and set expectationsDetermine best methods of finding customer-related risks across the internet - Social, Domains, Surface webFind and analyze these risks for high-value use casesLearn and work from pre-established workflows by our customers and threat-intel teamsUtilize ZeroFox tool set to create correct meaningful alerts for each customer/networkPerform RCA of customer escalations and requestsTrain team members into evolving cyber threats and techniques across social media, surface webQualifications:Bachelor's/Master's Degree in technical discipline (e.g. engineering) or equivalent experienceExperience in threat-hunting, threat-intel, OSINT or cybersecurity role, typically obtained in 2-3 yrs1-3 years of experience leading a team of size 3 to 5Understanding of basic network and host security conceptsExtreme attention to detailStrong analytical skillsKnowledge of major social networksKnowledge and familiarity with cyber-threats (e.g. phishing)Solid interpersonal and social skillsSpoken and written fluency in the English languageHuge Plus:Experience with other SaaS, cyber security, or social media products or services Knowledge of emerging social networks, surface web threatsSpoken and written fluency in EnglishExperience in Customer Success, root cause analysisBenefitsCompetitive compensation Community-driven culture with employee events Generous time off  Best-in-class benefits Fun, modern workspace  Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

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