IT Security Support Professional
1 week ago
Job OverviewWe are seeking a Security Operations Specialist to join our team in supporting daily operations, monitoring, and administration of key security platforms—Email Security, Identity Access Management, and Endpoint Privilege Manager.The ideal candidate will assist in user access governance, email threat monitoring, endpoint privilege controls, and basic incident handling.Key ResponsibilitiesMonitor and triage email security alerts (spam, phishing, malware).Review quarantined messages and assist users with release/false-positive requests.Support configuration updates such as policies, URL defense, and impersonation protection.Assist in preparing reports on email threats and security trends.Support user lifecycle management (provisioning, deprovisioning, access modifications).Review access requests and help enforce access approval workflows.Assist in periodic access certifications and role-based access reviews.Monitor IAM alerts and help resolve basic access governance issues.Monitor endpoint privilege escalations and policy enforcement across endpoints.Support the onboarding of new endpoints into EPM policies.Assist in managing least-privilege settings and handling user exceptions.Review endpoint security logs and help respond to suspicious activity.Contribute to incident response by collecting logs, evidence, and performing first-level analysis.Follow established SOPs and update documentation when processes change.Collaborate with security, IT, and operations teams to resolve security issues.Provide user support and help drive compliance with security policies.QualificationsCandidates should possess:1–4 years of experience in Security Operations or IT Security.A basic understanding of Email Security, IAM/IGA concepts, and Endpoint Security.Hands-on exposure (even partial) to any of these tools: Proofpoint, Saviynt, CyberArk EPM, Okta, Azure AD, or similar platforms.Good analytical, troubleshooting, and communication skills.Ability to follow SOPs and work in a fast-paced environment.Note that while prior experience with specific tools is beneficial, it is not mandatory. A willingness to learn and grow with our team is essential for success in this role.
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