Digital Platform Manager

2 weeks ago


tamil nadu, India beBeeServiceAdministrator Full time

Job Title: ServiceNow AdministratorWe are seeking a skilled professional to manage, enhance, and optimize our ServiceNow platform.Responsibilities:Configuration & Customization: Configure and customize ServiceNow modules based on business needs. Develop workflows, business rules, UI policies, and client scripts.System Administration: Handle user management, access control, and data maintenance. Monitor platform performance and resolve system issues proactively.Integration Management: Implement and manage integrations with third-party applications. Work with development teams for seamless data flow across systems.ITOM Configuration & Development: Manage development, testing, implementation of CMDB, Discovery, Service Mapping, and Event Management. Design technical solutions across ServiceNow ITOM and ITSM modules.Upgrades & Patch Management: Coordinate with technical teams to plan and execute platform upgrades. Manage patching cycles and ensure version compliance.Beyond these responsibilities, we expect the ideal candidate to have strong problem-solving skills, adaptability, and effective communication abilities.



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