Customer Engagement Strategist

2 weeks ago


tumakuru, India beBeeBraze Full time

Braze Consultant Role OverviewThe successful candidate will lead strategic planning, setup and optimization of customer engagement programs using Braze.Provide strategic consultation on Braze capabilities and customer engagement strategies.Design lifecycle and trigger-based campaigns across channels (email, PUSH, SMS, in-app).Coordinate with clients to align Braze usage with business objectives.Main Responsibilities:Leverage Braze Capabilities: Consult with clients to understand their business goals and develop tailored strategies to achieve them using Braze.Engagement Program Setup: Design, implement and optimize customer engagement programs that drive results.Campaign Execution: Develop and execute trigger-based campaigns across multiple channels to enhance customer experience.Skills and Qualifications:Possess strong analytical and problem-solving skills to drive data-driven decision making.Demonstrate expertise in Braze capabilities and customer engagement strategies.Showcase ability to work collaboratively with cross-functional teams to achieve business objectives.Benefits:This role offers a unique opportunity to make a meaningful impact on the customer experience while driving business growth.What We Offer:A dynamic and supportive work environment that fosters innovation and collaboration.Opportunities for professional growth and development in a rapidly evolving industry.



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