User Experience Designer

UX Designer – Research-Driven HRTech Product Experience LeadReports to: CEOLocation: RemoteTalent Traction, a decade-old family-owned business has a goal to foster unique talent and facilitate thriving relationships between exceptional individuals and companies. Our mission is to impact 10,000 lives by 2033 through hyper-niched talent solutions.We are looking for a UX Designer who lives and breathes user research, understands the complexity of HRTech user journeys, and can translate insights into high-quality low-fidelity and high-fidelity wireframes for our next-generation hiring platform.If you’ve designed SaaS products especially HRTech, ATS, CRM, or recruitment platforms this role is for you.You will love it here if you are:A strong advocate for usersResearch-driven and data-obsessedA collaborative team partnerDetail-oriented, empathetic, and structuredPassionate about building meaningful HRTech solutionsYou’ll love coming to work every day if you get, want, and have the capacity to:Plan and conduct user interviews, surveys, usability tests, and workflow analysesTranslate research into user personas, journey maps, problem statements, and UX flowsCreate low-fidelity wireframes, high-fidelity prototypes, and design systemsWork closely with product, engineering, and recruitment SMEs to align business and UX goalsUnderstand ATS/HRTech domain challenges such as candidate drop-off, recruiter efficiency, hiring funnels, scorecards, and workflow automationsSimplify complex recruitment processes into intuitive UX patternsRun usability tests and iterate based on feedbackPresent research findings and design rationale confidently to stakeholdersYou will have success here if you value structured processes and feel qualified to:Conduct end-to-end user research with recruiters, hiring managers, and candidatesCreate user flows for job posting, candidate evaluation, interview scheduling, scorecards, and pipeline managementBuild wireframes and prototypes that follow accessibility, UX heuristics, and HRTech best practicesPartner with product managers and engineers to bring UX to lifeMaintain a scalable and consistent design systemDeliver UX documentation that integrates smoothly with dev sprintsDeliver measurable UX improvements across the hiring funnelYou’ll be accountable to deliver the following key results:Complete a full user research report within the first 30 daysDeliver low-fidelity wireframes for the ATS core modules within 45 daysDeliver high-fidelity prototypes ready for development within 60 daysConduct at least 5 recruiter/candidate usability tests per monthImprove usability scores and reduce workflow friction by at least 30% within the first 90 daysEstablish and document a Talent Traction Design SystemRequired Experience & Skills:3–6 years of UX design experienceMandatory: Experience designing HRTech / ATS / Recruiting SaaS platformsProven experience in user research conducting interviews, usability tests, surveys, and field studiesStrong portfolio showcasing UX case studies, research insights, and hi-fi designsDeep understanding of UX heuristics, information architecture, and complex workflow designAbility to turn ambiguous problems into structured design solutionsFluency with Figma, FigJam, Miro, Notion, and UX research toolsExcellent communication and presentation skillsNice-to-Have Experience:Background in recruitment, HR operations, or talent acquisitionExperience designing AI-powered workflows, matching engines, or dashboardsExperience working in an EOS-run organizationFamiliarity with analytics tools (Mixpanel, Hotjar, FullStory)What You Can Expect From Us (EOS Culture):As a member of our team, you’ll have a leader who:Gives clear direction and removes blockersEnsures you have the resources to succeedActs with integrity and the company’s greater good in mindRespects your expertise and autonomyCommunicates openly and frequentlyProvides timely feedbackRecognizes and rewards your results