AI Model Validator

1 week ago

kanpur, India beBeeModel Full time

Job TitleWe are seeking a highly skilled Senior AI Model Validator to join our team.Overview:This is an exciting opportunity for an expert in customer support operations to collaborate with a leading enterprise utility company and train large AI agents in handling complex workflows.Key Responsibilities:Review and validate AI prompts for customer support processes in the utilities sector.Ensure the AI accurately handles outages, billing issues, service requests, and regulatory compliance.Provide feedback to ensure AI outputs reflect real-world workflows, case handling, escalation logic, and customer-facing policies.Collaborate with AI/ML teams to fine-tune AI models to handle utility-specific scenarios.Ideal Profile:Customer Support Manager – UtilitiesHead of Customer Operations – Energy SectorUtility Customer Service LeadEnergy Customer Experience Manager with a strong support background.Benefits:This role offers the opportunity to work on cutting-edge projects, develop expertise in AI model validation, and contribute to the growth of a forward-thinking organization.Requirements:To succeed in this position, you will need:Strong knowledge of customer support operations and AI model validation.Excellent analytical and problem-solving skills.Ability to work effectively in a collaborative environment.

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