IT Support Specialist

3 days ago

hyderabad, India beBeeTechnical Full time

We are looking for a skilled IT Support Specialist to join our team. This role is ideal for an individual with excellent problem-solving skills and experience in desktop and system support.The successful candidate will be responsible for providing technical assistance to employees, installing and configuring software applications, and troubleshooting hardware and software issues.Key Responsibilities:Provide technical support for desktop systems, laptops, printers, and other IT equipment.Install, configure, and troubleshoot Microsoft Outlook and Office 365 applications.Handle and resolve IT tickets using a ticketing tool.Perform system upgrades, software installations, and configuration management.Troubleshoot hardware, software, and network connectivity issues.Provide end-user support and ensure timely resolution of issues.Maintain IT asset records and coordinate with vendors when required.Required Skills & Qualifications:A minimum of 1.5+ years of experience in desktop support or IT helpdesk.Strong knowledge of Outlook installation and configuration.Hands-on experience with Office 365 setup and troubleshooting.Experience with ticketing tools (e.g., ServiceNow, Jira, or similar).Good understanding of Windows OS troubleshooting.Excellent communication and interpersonal skills.Ability to work independently and manage multiple tasks effectively.Work Schedule:6 Days Working (Monday to Saturday)Contact Details:

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