Experience Transformation Lead

7 days ago

haryana, India airtel Full time

Role- Experience transformation lead/ Experience ArchitectObjective:To design and elevate the end-to-end employee experience by identifying experience gaps, simplifying processes, and driving tech-enabled improvements across the employee lifecycle. This role acts as the experience architect—bringing together operations, HR systems, partner teams, and cross-functional stakeholders to build seamless, digital, and scalable journeys for all employees across Airtel.Key Responsibilities1. End-to-End Experience DesignMap and improve key employee journeys across their lifecycle — joining, movement, daily workplace experience, transitions, exits and beyond.Identify experience pain points and elevate them through thoughtful journey planningCreate consistent experience standards for all employees across geographies and BUs.2. Process Simplification & Re-EngineeringRedesign complex or manual processes to be simpler, faster and more intuitive.Build clear playbooks, checklists, and standard operating flows that reduce dependency on individuals.3. Digital & Self-Serve EnablementRedesign journeys with a “digital-first and self-serve-first” mindset.Partner with internal HR tech teams and vendors to build features, automation and improved employee interfaces.Ensure new processes or tools enable employees to complete tasks independently with minimal intervention.4. Cross-Functional CollaborationWork across the full HR spectrum to drive experience improvements.Partner with IT and other enabling functions where system or process changes are required.5. Change Management & CommunicationDrive communication for new processes and experience improvements.Build clear, employee-friendly guides, FAQs and content that make self-serve adoption easy.Ensure transitions are smooth and employees understand “what’s changing and why.”Education Qualification: MBA- HR from Tier 1 / 2 college. Work Experience: 3 to 6 Years; Experience in managing some digital transformation project for employee journey.

  • Experience Transformation Lead

    6 days ago

    haryana, India airtel Full time

    Role- Experience transformation lead/ Experience Architect Objective: To design and elevate the end-to-end employee experience by identifying experience gaps, simplifying processes, and driving tech-enabled improvements across the employee lifecycle. This role acts as the experience architect—bringing together operations, HR systems, partner teams, and...

  • Digital Experience Transformation Lead

    3 days ago

    haryana, India beBeeDigital Full time

    Transforming Digital ExperiencesWe're reimagining the digital landscape from scratch. This Digital Experience Leader will spearhead the transformation, shaping how millions of travelers interact with airlines digitally.This role requires a unique blend of strategic thinking, design expertise, and data-driven decision making, combined with the agility of a...

  • Experience Transformation Lead

    7 days ago

    Gurugram, Haryana, India, IN airtel Full time

    Role- Experience transformation lead/ Experience ArchitectObjective:To design and elevate the end-to-end employee experience by identifying experience gaps, simplifying processes, and driving tech-enabled improvements across the employee lifecycle. This role acts as the experience architect—bringing together operations, HR systems, partner teams, and...

  • Process Transformation Specialist

    1 week ago

    haryana, India beBeeTransformation Full time

    Process Transformation SpecialistThe Process Transformation Specialist will lead the analysis of client requirements and ensure project completion on time and within specified goals. Key responsibilities include identifying preliminary business needs, participating in due diligence, creating workflow frameworks, re-designing operational processes,...

  • Director - Digital Transformation

    1 week ago

    haryana, India Altudo Full time

    Be a part of a high-growth Customer and Employee Experience consulting firm that’s redefining digital engagement. Recognized by Inc. 5000, Great Place to Work and Deloitte Technology Fast 500 North America as one of the fastest-growing companies, Altudo offers an environment where innovation, learning, and growth go hand in hand. We are seeking an...

  • Director - Digital Transformation

    2 days ago

    haryana, India Altudo Full time

    Be a part of a high-growth Customer and Employee Experience consulting firm that’s redefining digital engagement. Recognized by Inc. 5000, Great Place to Work and Deloitte Technology Fast 500 North America as one of the fastest-growing companies, Altudo offers an environment where innovation, learning, and growth go hand in hand.We are seeking an...

  • Digital Transformation Manager

    2 weeks ago

    Gurugram, Haryana, India, IN Mount Talent Consulting Pvt Ltd. Full time

    Position: Senior Manager / Manager – Digital Transformation StrategyLocation: Gurgaon/Mumbai/Bangalore/Mumbai/Pune/HyderabadExperience7–15 years of experience in large-scale consulting and team management, either in a consulting firm or within a firm’s internal strategy/transformation function5+ years leading or participating in significant digital...

  • Director of Business Transformation

    2 weeks ago

    Gurugram, Haryana, India, IN Sarovar Hotels Full time

    ABOUT THE ROLE:The Director – Business Transformation will lead the company’s technology and innovation agenda, driving initiatives that enhance digital capabilities and operational efficiency across our hotel portfolio. This role will focus on identifying, implementing, and optimizing tech solutions that elevate guest experience, streamline operations,...

  • Transformation Director

    2 weeks ago

    Gurugram, Haryana, India, IN HCLTech Full time

    Title : Director - TransformationLocation : GurgaonDomain : Order Management Product Fulfilment (Hi Tech industry)Number of Position : 1Qualifications : Bachelor’s degree/Post Graduate degree, LSS certification (BB preferred)Experience15+ years domain knowledge in Hi Tech IndustryBPO/GBS service industry experience 10+ years in Transformation and Quality...

  • Cloud Transformation Expert

    6 days ago

    haryana, India beBeeCloudTransformation Full time

    Cloud Transformation ProfessionalAbout the RoleYou will be working on cutting-edge cloud transformation projects, growing into architect and leadership roles, and enjoying competitive salary and benefits.Main Responsibilities:Develop and maintain Java-based applications using Spring Boot and microservices architecture.Design and implement cloud-native...